Summary
Overview
Work History
Education
Skills
Timeline
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MUSAIB MOHIUDDIN MOHAMMED

Auburn,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Construction Foreman position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

EG Ampol
11.2019 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Assistant Store Manager

BP & David Jones
12.2020 - 07.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.

Education

Masters of Project Management - Civil Engineering

Central Queensland University
Sydney, NSW
11.2020

Bachelor of Technology - Civil Engineering

VIVEKANANDA INSTITUTE OF TECHNOLOGY AND SCIENCE
KARIMNAGAR, INDIA
05.2017

Skills

  • Data Entry
  • Paperwork Processing
  • Report Generation
  • Complaint Resolution
  • Order Processing
  • Service Standard Compliance
  • Administrative Support
  • Problem-Solving Abilities

Timeline

Assistant Store Manager

BP & David Jones
12.2020 - 07.2023

Customer Service Representative

EG Ampol
11.2019 - Current

Masters of Project Management - Civil Engineering

Central Queensland University

Bachelor of Technology - Civil Engineering

VIVEKANANDA INSTITUTE OF TECHNOLOGY AND SCIENCE
MUSAIB MOHIUDDIN MOHAMMED