MUSAIB MOHIUDDIN MOHAMMED
Auburn,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Construction Foreman position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
EG Ampol
11.2019 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Assistant Store Manager
BP & David Jones
12.2020 - 07.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Education
Masters of Project Management - Civil Engineering
Central Queensland University
Sydney, NSW11.2020
Bachelor of Technology - Civil Engineering
VIVEKANANDA INSTITUTE OF TECHNOLOGY AND SCIENCE
KARIMNAGAR, INDIA05.2017
Skills
- Data Entry
- Paperwork Processing
- Report Generation
- Complaint Resolution
- Order Processing
- Service Standard Compliance
- Administrative Support
- Problem-Solving Abilities
Timeline
Assistant Store Manager
BP & David Jones
12.2020 - 07.2023
Customer Service Representative
EG Ampol
11.2019 - Current
Masters of Project Management - Civil Engineering
Central Queensland University
Bachelor of Technology - Civil Engineering
VIVEKANANDA INSTITUTE OF TECHNOLOGY AND SCIENCE