Muse Woldemariam
Kelmscott,WA
Summary
Experienced HR professional with a proven track record in recruitment, change management, and employee relations. Skilled in end-to-end recruitment, with a focus on achieving results in challenging environments. Strong ability to develop and implement HR strategies to support organisational goals. Excellent communication and interpersonal skills, with a commitment to delivering high-quality service and building strong relationships. Proficient in utilising various HR systems and tools to streamline processes and drive efficiency.
Overview
9
9
years of professional experience
Work History
Human Resource Officer
Tronox
Kwinana
01.2023 - Current
- Managed end-to-end recruitment for Maintenance portfolio across 9 sites.
- Rewrote and redesigned brand materials and recruitment tools.
- Achieved 80% fill rate, filling 32 of 40 roles with an average 42 day 'time-to-fill' during a candidate led market
- Developed business case for automated reference checking system, reducing time-to-fill by 8%.
- Co-led the Change Management Office plan using ADKAR model for the HR Transformation Implementation of Ceridian Dayforce, SAP S4HANA and SuccessFactors
- Conducted Impact Assessments across 9 sites
- Managed vendor relationships for central induction content creation
- Facilitated Joint Consultative Committee meetings
- Drafted Employee Leave policy per updated legislative requirements
- Exposure to the 2023 EA (Enterprise Agreement) negotiations and on-site employee misconduct investigation.
Associate, Industrial Practice
Heidrick & Struggles
Perth
01.2022 - 01.2023
- Dually supported two firm Partners
- Working with the consultant to develop the position specification and a focused search strategy
- Continually refining search strategy based on market or client feedback
- Research and identify prospective candidates through targeted company research, industry sources, relevant prior searches and internal sources
- Conduct phone interviews to qualify prospective candidates and sources to elicit interest in the opportunity, obtain referrals and collect market feedback
- Conduct formal interview with qualified candidates and presenting those who are successful
- Writing candidate assessment reports for presentation to the client
- Developed and implemented new methods to improve written reports efficiency.
- Maintaining the accuracy, quality and integrity of all search information in the Heidrick & Struggles proprietary database
- Utilising Salesforce, Latitude, Workday, SAP Concur & Slack.
Sales Associate
Footlocker / Morley, WA
08.2015 - 02.2024
- Provided excellent customer service and consistently represented the business in a professional manner
- Developed an entry-level understanding of foot pronation and demonstrated exceptional product knowledge; educated and informed customers on new products
- Proved the ability to work efficiently and motivated colleagues in order to improve team morale and performance
- Exceeded sales targets and increased profitability, resulting in several sales awards such as: +10 MVP sales employee of the month; More than eight Platinum sales awards; Three Customer Service recognition accolades
- Provided excellent customer service and consistently represented the business in a professional manner
- Recognised by management as a reliable and self-motivated team member; received additional responsibilities by management to open and close store and organise inventory.
APS4 Divisional Returning Officer Support (Contract)
Australian Electoral Commission/ Cockburn
09.2021 - 01.2022
- Leading team of APS 3's & APS2's to ensure success of recruitment and enrolment management
- Acting as the first point of contact for internal and external stakeholders
- Managing procurement and financial projects
- Managing, negotiating and contracting over 100 premises with the inclusion of coordinating furniture for each premise
- Undertake joint coordination, governance, and administrative activities across the AEC in liaison with other Divisional Office Managers
- Diary management, coordinating, booking, and scheduling meetings.
Specialist Recruitment Consultant (Internship)
Spencer Ogden/ St Georges Terrace
05.2021 - 09.2021
- Networking, and developing new business relationships
- Business development, cold calling, and pitching Spencer Ogden's services to potential clients
- Achieving set targets and working to deadlines on a weekly, monthly, and quarterly basis
- Exceeding probationary set requirements and KPI's - Breaking the office record for the fastest 360 recruitment deal to date
- Implementing market research to leverage client relationships
- Screen CVs and prospects, qualify, interview, and manage candidates throughout the interview process from interviews preparations to assisting with final offer negotiation
- Managing the offer process with confidence, dealing with counter offers and negotiating packages on behalf of candidates and clients
- Bullhorn, Linkedin Recruiter & Cube 19 utilisation.
Education
Bachelor of Commerce - Human Resource Management and Management
Curtin University
01.2020
High School WACE Certificate -
St Norbert College
01.2014
Skills
- Interpersonal skills
- Strong analytical and problem solving skills
- Relationship building
- Excellent writing skills
- Stakeholder management skills
- Change Implementation
- Excellent communication
- Understanding of Industrial Instruments (EA's/Awards)
- Solutions-focused
- Attention to detail
- Ability to work at pace
- Ability to effectively manage and resolve conflicts
- High sense of urgency
IT Proficiency
MS Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, Publisher)
iOS, Windows, Linux
Adobe Photoshop, Illustrator
Community Involvement
Fremantle Sunday Homeless Run, Victoria Park Good Samaritan Volunteer Service
HR Systems
SAP S4HANA, Recruitment and SuccessFactors
Dayforce
Workday
LinkedIn Recruiter
Salesforce
Bullhorn
Aurion
Referoo
References
References provided upon request
Timeline
Human Resource Officer
Tronox
01.2023 - Current
Associate, Industrial Practice
Heidrick & Struggles
01.2022 - 01.2023
APS4 Divisional Returning Officer Support (Contract)
Australian Electoral Commission/ Cockburn
09.2021 - 01.2022
Specialist Recruitment Consultant (Internship)
Spencer Ogden/ St Georges Terrace
05.2021 - 09.2021
Sales Associate
Footlocker / Morley, WA
08.2015 - 02.2024
Bachelor of Commerce - Human Resource Management and Management
Curtin University
High School WACE Certificate -
St Norbert College
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