Mushfika Jahan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Sharp-eyed Console Operator skilled in monitoring CCTV and reporting suspicious persons and activities. Committed to enforcing rules, regulations policies and procedures. Hands-on experience responding to emergency situations with security assistance. Comfortable with constantly standing or walking and running
Overview
2
2
years of professional experience
Work History
Sales Associate
SHOWPNO Supermarket
04.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Waiting Staff Member
Pinewood Cafe+Kitchen Restaurent
08.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Customer Service Executive
Robi Axiata Limited (Mobile Network Operator)
01.2021 - 05.2021
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Described product and service details to customers to provide information on benefits and advantages.
- Informed customers of upcoming promotions and deals to boost sales.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor Of Information Technology
Federation University Australia
Bourke Street, VICSkills
- Customer Service
- Teamwork & Cooperation
- Time Management
- Multitasking Strengths
- Sales Trend
- Listening Skills
- Verbal & Written Communication
- Speaking Clearly
- Fraud Detection
- Returns and Refunds
- Inventory Tracking
- Cash Handling Accuracy
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
SHOWPNO Supermarket
04.2022 - 11.2022
Waiting Staff Member
Pinewood Cafe+Kitchen Restaurent
08.2021 - 03.2022
Customer Service Executive
Robi Axiata Limited (Mobile Network Operator)
01.2021 - 05.2021
Bachelor Of Information Technology
Federation University Australia
Availability
6 days in a week expect Monday.
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