Muskaan Goel
Maquarie Park,NSW
Summary
Goal oriented, enthusiastic and hardworking professional with a diverse skill set spanning Human Resources, Marketing, and Administration. Currently pursuing a Masters of Management at Macquarie University, showcasing a commitment to continuous learning and professional development. Known for being a versatile team player with strong leadership qualities, adaptability, and a proactive approach to tasks. Excited to leverage expertise and academic pursuits to drive success in future endeavors.
Overview
2
2
years of professional experience
Work History
Front Desk Executive
La Casa Residency
Lucknow, Uttar Pradesh
08.2023 - 01.2024
- Prepared daily reports on customer inquiries, complaints, or comments.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Sales Representative
Changamal Apparels Online
Lucknow, Uttar Pradesh
08.2023 - 01.2024
- Generated revenue worth 2000+ dollars in a single exhibition with this family owned business
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Identified needs of customers promptly and efficiently.
Human Resource Intern
Holiday Inn Resort Goal Cavellosim Goa
South Goa, Goa
03.2023 - 05.2023
- Assisted in the recruitment process by screening resumes, conducting phone interviews and scheduling face-to-face interviews with potential employees.
- Provided administrative support to HR team members including tracking of vacation days and other employee benefits.
- Analyzed internal feedback surveys from employees about their workplace experience.
- Assisted in developing strategies for improving employee engagement initiatives across departments.
Human Resource Intern
Goa sponge Iron power limited
South , Goa
05.2022 - 07.2022
- Analyzed internal feedback surveys from employees about their workplace experience.
- Assisted with new hire orientation preparation, scheduling and administration.
Education
Masters Of Management - Business Administration And Management
Macquarie University
03.2026
Bachelor Of Business Administration - Business Administration
Goa University India
Panaji, Goa01.2023
Skills
- Fluent communication
- Customer service
- Office Administration
- Talent Acquisition
- Team player
- Creative thinking
- Collaborative Problem solving
- Appointment Scheduling
- Writing/ Copy writing
- Microsoft Office proficient
- Staff Management
- New Hire Onboarding
- Human Resource operations
- Employer branding
- Research
Languages
- English
- Hindi
Certificates / Achievement
- Makeup Artist course certification
- National management competitions winner.
- Event coordinator at university business management competition state level.
Timeline
Front Desk Executive
La Casa Residency
08.2023 - 01.2024
Sales Representative
Changamal Apparels Online
08.2023 - 01.2024
Human Resource Intern
Holiday Inn Resort Goal Cavellosim Goa
03.2023 - 05.2023
Human Resource Intern
Goa sponge Iron power limited
05.2022 - 07.2022
Masters Of Management - Business Administration And Management
Macquarie University
Bachelor Of Business Administration - Business Administration
Goa University India