Muskan Arora
Brisbane,QLD
Summary
Motivated Service Leader with significant experience building and driving high-performance teams. Creating programs that achieve excellent customer service ratings and deliver results. Resourceful Service Leader known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, operational improvement, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless service delivery and enhanced team performance.
Overview
3
3
years of professional experience
Work History
Service Leader
Multicap
South East QLD
10.2022 - Current
- Have been helping customers in different aspects
- Maintaining good relations with the team and the stakeholders.
- Signed a 76 hour contract in March 2023.
Disability Support Worker
Multicap
Redlands Bay
07.2022 - 10.2022
Disability Support Worker
St.Judes Disability Services
Brisbane
10.2021 - 10.2022
- Helped customers in transporting, daily chores and preparing meals, etc.
Education
Diploma - Community Services
GHMC
Mount Gravatt, QLD09-2024
Certificate IV in Disability -
Apex Institute
Brisbane02-2024
Diploma in Hospitality -
Skills Institute Australia
Brisbane12.2023
Certificate IV in Commercial Cookery -
Skills Institute Australia
Brisbane05.2023
Certificate III in Individual support -
AWTI College
Brisbane09.2021
Skills
- Microsoft Excel
- Microsoft Word
- Rostering
- Team Management
- Communication
- Time Management
References
References available on request.
Hobbies and Interests
- Reading
- Baking
- Cooking
- Working Out
Timeline
Service Leader
Multicap
10.2022 - Current
Disability Support Worker
Multicap
07.2022 - 10.2022
Disability Support Worker
St.Judes Disability Services
10.2021 - 10.2022
Diploma - Community Services
GHMC
Certificate IV in Disability -
Apex Institute
Diploma in Hospitality -
Skills Institute Australia
Certificate IV in Commercial Cookery -
Skills Institute Australia
Certificate III in Individual support -
AWTI College
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