Summary
Overview
Work History
Education
Skills
Timeline
Generic

Missy

Sydney,Nsw

Summary

I work as a Brand Ambassador for niche perfumery as I have a strong passion for fragrances and smelling good all the time. I'm dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.

I have a desire for sales and I am competitive yet an excellent team leader.

Overview

5
5
years of professional experience

Work History

Brand Ambassador

Agency De Parfum
01.2023 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.

Sales Supervisor

Chanel
01.2021 - 01.2022
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Checked store merchandise regularly for proper display and replenishment.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

Makeup Artist/Store Supervisor

Priceline
01.2019 - 01.2022
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor of Psychological Sciences - Psychology

Australian Catholic University
Sydney, NSW
03.2022

Skills

  • Customer Service
  • Exceptional communication
  • Customer Relations
  • Team Leadership Qualities
  • Goal-oriented mindset
  • Brand Awareness
  • In-depth product knowledge
  • Staff Training
  • Product Demonstration
  • Social Media Marketing
  • Strategic planning capabilities
  • Time management
  • Business Growth

Timeline

Brand Ambassador

Agency De Parfum
01.2023 - Current

Sales Supervisor

Chanel
01.2021 - 01.2022

Makeup Artist/Store Supervisor

Priceline
01.2019 - 01.2022

Bachelor of Psychological Sciences - Psychology

Australian Catholic University
Missy