Muskan Muskan
Brisbane,QLD
Summary
Driven and detail-oriented professional with a track record of enhancing customer satisfaction and streamlining operations at Domino and Kavita Beauty Parlour. Excelled in problem-solving and relationship building, achieving significant improvements in service quality. Skilled in cleaning and clear communication, consistently prioritized safety and client needs.
Overview
1
1
year of professional experience
Work History
Team Member
Domino
INDIA, Haryana
06.2024 - 11.2024
- Monitored expiration dates on food items for freshness assurance.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assisted customers with product selection and ordering process.
- Participated in regular training sessions to improve product knowledge and service skills.
- Assessed company operations for compliance with safety standards.
- Addressed customer needs, responding to specific requests.
Beautician
kavita beauty parlour
INDIA, Haryana
06.2023 - 10.2024
- Maintained cleanliness of salon equipment and supplies.
- Met with customers to discuss style preferences and special requirements before treatment.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Kept detailed records of all services performed for each client in order to provide personalized follow-up appointments.
- Combed, brushed and sprayed hair or wigs to set style.
- Bleached, dyed or tinted hair using applicator or brush.
- Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
- Applied water or setting, straightening or waving solutions to hair.
- Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
- Beautified customers by performing facials and waxing.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Scheduled appointments for clients over the phone or online booking systems.
- Worked closely with other beauticians to discuss strategies for improving customer experience.
- Stayed up-to-date on body care technologies and introduced industry innovations to salon.
- Responded to customer inquiries by phone, email, and in person.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Indira Gandhi Public School
KAITHAL HARYANA INDIA04-2023
Skills
- Cleaning
- Complaint resolution
- Component assembly
- Attention to detail
- Problem-solving
- Workflow optimization
- FLUENT IN [LANGUAGE]
- Clear communication
- Continuous development
- Quality assurance
- Goal setting and achievement
- Teamwork and collaboration
- Relationship building
- Following instructions
Timeline
Team Member
Domino
06.2024 - 11.2024
Beautician
kavita beauty parlour
06.2023 - 10.2024
High School Diploma -
Indira Gandhi Public School
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