Muskan Muskan
Tarneit,VIC
Summary
As a dedicated personal care assistant, I excelled in providing compassionate care and daily living assistance, ensuring safety and enhancing the quality of life for clients. Skilled in housekeeping and empathetic client relations, I consistently fostered trust and respect, significantly improving client satisfaction.
Professional with strong background in providing compassionate care and support to individuals with disabilities. Skilled in developing individualized care plans, implementing therapeutic activities, and ensuring client safety and well-being. Strong focus on team collaboration, effective communication, and adapting to changing needs. Reliable and results-driven, with commitment to enhancing clients' quality of life through empathetic and respectful care.
Offering strong foundation in customer service and teamwork, ready to learn and grow in dynamic environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Medical Staff
05.2025 - Current
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored and documented client health conditions, ensuring timely communication with healthcare professionals.
- Developed personalized care plans in collaboration with clients to address individual needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided emotional support and companionship, enhancing overall well-being of clients.
Disability Support Worker
Live Strong Support Services
05.2025 - Current
- Maintained accurate documentation of client activities and progress, ensuring compliance with regulatory standards.
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Working with the client who has epilepsy.
- Monitor and respond to seizure activity in accordance with the client’s seizure management plan.
- Ensure a safe environment to reduce seizure triggers (lights, stress, fatigue).
- Respond calmly to behavioural changes or anxiety episodes, offering emotional reassurance.
- Support post-seizure recovery (e.g., rest, hydration, safety reassurance).
Personal Care Assistant
Altara
08.2024 - Current
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided compassionate and patient-focused care to cultivate well-being.
Personal Care Assistant
Western Health and Care Services
01.2024 - 04.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Customer Service Representative
Kabana Restaurant
08.2023 - 01.2024
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Provided excellent customer service for positive experiences and returning patrons.
- Provided customers with reliable, enthusiastic and personalized customer service.
- Greeted incoming customers and provided reliable, friendly customer service.
- Trained newly hired employees on routine tasks and customer service.
Kitchen Hand
Hoppers Pizza and Pasta
07.2023 - 08.2023
- Followed recipes and chef instructions to prepare food correctly.
- Plated and presented food following chef requirements.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Transported food items from storage areas to kitchen for prepping.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Managed time to juggle multiple tasks simultaneously with ease.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Education
Masters In Cyber Security - IT Network Security
Australasian Academy of Higher Education
Melbourne, VIC03-2026
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Documentation skills
- Mobility support
- Household chores
- Health and safety
- Toileting assistance
- Physical assistance
- Personal care assistance
Certification
Certificate III in Individual support
Timeline
Personal Care Assistant
Medical Staff
05.2025 - Current
Disability Support Worker
Live Strong Support Services
05.2025 - Current
Personal Care Assistant
Altara
08.2024 - Current
Personal Care Assistant
Western Health and Care Services
01.2024 - 04.2025
Customer Service Representative
Kabana Restaurant
08.2023 - 01.2024
Kitchen Hand
Hoppers Pizza and Pasta
07.2023 - 08.2023
Masters In Cyber Security - IT Network Security
Australasian Academy of Higher Education
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