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Mickleham,VIC
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in managing operations at Crisp Handcrafted Pizza. Proven ability to enhance customer service and optimize inventory processes, fostering teamwork and collaboration. Adept at maintaining organization and efficiency, ensuring high-quality standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Pick Packing
Premier Fresh
Epping, VIC
11.2024 - Current
- Pick and pack orders accurately according to order slips or electronic systems.
- Prepare and label cartons, boxes, and pallets for dispatch.
- Operate warehouse equipment safely.
- Maintain cleanliness and organisation of the warehouse and packing stations.
- Conduct quality checks to ensure items are not damaged and orders are complete.
- Follow workplace health and safety policies at all times.
Manager
Crisp Handcrafted Pizza
Kensington, VIC
07.2024 - Current
- Oversaw daily operations to ensure quality standards and consistency in food preparation.
- Trained staff on best practices to enhance service efficiency and customer satisfaction.
- Implemented inventory management processes to reduce waste and optimize supply chain flow.
- Developed scheduling systems to align staffing levels with peak business hours.
- Analyzed customer feedback to identify areas for menu improvement and service enhancement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
IT Executive
Amazin Automation Solutions Pvt Ltd
Gurgaon India
04.2023 - 04.2024
- Assisted in troubleshooting technical issues to ensure operational continuity.
- Supported system updates and maintenance under supervision of senior IT staff.
- Learned and navigated various software tools to enhance daily operations.
- Developed strategies to enhance executive efficiency and organizational performance
- Improved customer service levels through targeted initiatives.
- Provided first-level support for end-user technical problems, escalating complex issues as necessary.
- Collaborated with team members to resolve user inquiries efficiently and effectively.
Education
Masters of Business Analytics - Business Analytics
Victoria University
Melbourne, VIC11-2026
BBA - Business Administration
Panjab University
Chandigarh India 06-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Organization and time management
Languages
English
Professional Working
Hindi
Full Professional
Interests
- Artificial Intelligence (AI) and Machine Learning
- Music
- Drawing and Painting
- Playing Sports
Timeline
Pick Packing
Premier Fresh
11.2024 - Current
Manager
Crisp Handcrafted Pizza
07.2024 - Current
IT Executive
Amazin Automation Solutions Pvt Ltd
04.2023 - 04.2024
Masters of Business Analytics - Business Analytics
Victoria University
BBA - Business Administration
Panjab University