Muskan Muskan
OVINGTON COURT MILL PARK,VIC
Summary
Motivated and reliable worker with experience in cleaning, maintenance, customer service and food service environment. Skilled in providing excellent customer service maintaining strict health and safety standards and working effectively with a team to ensure smooth operations committed to delivering high quality culinary experience and maintaining a clean organised work space.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Project Intern
Audarya, pret and couture
Panchkula, India
Project Intern
YCD textile
Dera Bassi, India
Project Intern
Innovative knits
Mohali, India
Customer Service Cashier
Indian Grocery Store
Melbourne, VIC
01.2026 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer, ensuring balance at shift end.
- Handled customer complaints professionally, resolving issues promptly.
- Restocked shelves and organized product displays to enhance shopping experience.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Monitored inventory levels, reporting discrepancies to management for resolution.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
Cleaner
JAG SINGH AUSTRALIA
Epping, VIC
11.2025 - 12.2025
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently and safely.
- Maintained inventory of cleaning supplies, reporting shortages to management promptly.
- Monitored cleanliness levels throughout the facility, addressing issues proactively to enhance guest satisfaction.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
Kebab Maker
Kebab Shop
Wallan, Melbourne
08.2024 - 10.2025
- Assisted in food preparation, ensuring adherence to hygiene standards and safety protocols.
- Supported chefs by organizing ingredients and maintaining orderly workstations.
- Conducted inventory checks, minimizing waste and managing stock levels effectively.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Streamlined food preparation process, minimizing wait times for customers.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared sandwiches following standardized recipes to ensure consistent quality and taste.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Prepared salads, soups and sandwiches for customers.
Education
FASHION TECHNOLOGY
PUNJAB TECHNICAL UNIVERSITY
Diploma - Professional Makeup
Orane International
IndiaSenior Secondary - MEDICAL
CBSE BOARD
Skills
- Health and safety regulations food Handling Certification DO FOOD SAFELY
- Customer service and Communication
- Time management and Reliability
- Team work in fast paced environment
- Multitasking
- Problem solving
- Empathy
- Positive attitude
- Attention to detail
- Time management
- Team work
- Product knowledge
- Workstation organization
- Food safety
- Kitchen organization
Certification
Food safety Certificate
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Professional Working
Timeline
Customer Service Cashier
Indian Grocery Store
01.2026 - Current
Cleaner
JAG SINGH AUSTRALIA
11.2025 - 12.2025
Kebab Maker
Kebab Shop
08.2024 - 10.2025
Project Intern
Audarya, pret and couture
Project Intern
YCD textile
Project Intern
Innovative knits
FASHION TECHNOLOGY
PUNJAB TECHNICAL UNIVERSITY
Diploma - Professional Makeup
Orane International
Senior Secondary - MEDICAL
CBSE BOARD