Muskan Oli
Granville,NSW
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Boaster Chicken
Liverpool, NSW
03.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cleaning Team Leader
ICC Sydney
Townhall
03.2024 - 09.2024
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
Education
Bachelor of Accounting - Accounting
AIHE
545 Kent Street02-2027
Skills
- Customer Satisfaction
- Customer Service
- Reliability and punctuality
- Patience and composure
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Customer Service Cashier
Boaster Chicken
03.2024 - Current
Cleaning Team Leader
ICC Sydney
03.2024 - 09.2024
Bachelor of Accounting - Accounting
AIHE