Muskan Sharma
Adelaide/Royal Park,SA
Summary
Results-oriented banking professional experienced in handling customer needs. Skilled at maximizing client satisfaction and bank profits by utilizing persuasive communication skills, in-depth product knowledge and hands-on customer service abilities. Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Personal Banker Officer
Yes Bank
Amritsar, Punjab
11.2023 - 06.2024
Education
Master of Commerce - Accounting And Finance
SSSS College of Commerce
Amritsar05-2021
Skills
- Empathetic
- Communication Skills
- Patience
- Active Listener
- Team Work
- Emotional Support
- Documentation
- Person-centered Care
- Banking regulations
- Relationship Management
- Cash Handling
- Teller background
- Financial Services
- Customer Service-Oriented
Certification
- Certificate III in ageing and disability services
- Certificate of Basics of Infection prevention and control in aged care
- Certificate in Precise Thick-n instant user training
- Certificate of Hand Hygiene for Clinical Healthcare Workers
- Certificate of Providing First Aid
- Certificate of NDIS Worker Orientation Module
Timeline
Personal Banker Officer
Yes Bank
11.2023 - 06.2024
Master of Commerce - Accounting And Finance
SSSS College of Commerce
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