Muskandeep Kaur Sandhu
Wollert,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Restaurant Customer Service Representative
Maharaja Tandoori Cuisine
11.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Kitchen Hand
Rumaisa Pastry
10.2022 - 11.2024
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Pizza Shop Assistant
Fresh Dough
10.2022 - 06.2023
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Diploma - Commercial Cookery
Central Australian Collage
Melbourne, VIC01.2025
Skills
- Multitasking Abilities
- Active Listening
- Menu Knowledge
- Sales Techniques
- Cash Handling
- Food Allergy Awareness
Timeline
Restaurant Customer Service Representative
Maharaja Tandoori Cuisine
11.2023 - Current
Kitchen Hand
Rumaisa Pastry
10.2022 - 11.2024
Pizza Shop Assistant
Fresh Dough
10.2022 - 06.2023
Diploma - Commercial Cookery
Central Australian Collage
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