Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Restaurant Customer Service Representative
Maharaja Tandoori Cuisine
11.2023 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services, and company information.
Kitchen Hand
Rumaisa Pastry
10.2022 - 11.2024
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Managed time to juggle multiple tasks simultaneously with ease.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Pizza Shop Assistant
Fresh Dough
10.2022 - 06.2023
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Kept kitchen, counter and dining areas cleaned and sanitized.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Diploma - Commercial Cookery
Central Australian Collage
Melbourne, VIC
01.2025
Skills
Multitasking Abilities
Active Listening
Menu Knowledge
Sales Techniques
Cash Handling
Food Allergy Awareness
Timeline
Restaurant Customer Service Representative
Maharaja Tandoori Cuisine
11.2023 - Current
Kitchen Hand
Rumaisa Pastry
10.2022 - 11.2024
Pizza Shop Assistant
Fresh Dough
10.2022 - 06.2023
Diploma - Commercial Cookery
Central Australian Collage
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