Muskkan Ranggrez

Customer Service Professional experienced in problem-solving and effective communication. Enhanced workflow efficiency and managed inventory in high-pressure environments, contributing to customer satisfaction and team collaboration. Improved operational processes to elevate overall customer experience while maintaining organization and safety standards.

• Managed inventory levels by restocking shelves and tracking product availability.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Collaborated with team members to improve service delivery during peak hours.

• Managed patient check-in and check-out processes efficiently.
• Scheduled appointments using clinic management software.
• Answered phone calls and addressed patient inquiries promptly.