Mustafa Warsame
Melbourne,VIC
Summary
Dynamic Telco Manager and Team Leader with a proven track record at Jb Hi Fi and McDonald's, PDI FOODS. Excelled in complex problem-solving, relationship building and enhancing team performance. Expert in conflict resolution and mentoring, I've transformed workplace dynamics, fostering highly productive and collaborative environments.
I am also experienced with youth engagement and mentorship, creating positive and supportive environments. Utilizes strong interpersonal skills to connect with diverse groups and foster sense of community. Track record of implementing successful programs that address both individual and group needs, promoting overall well-being.
Overview
6
6
years of professional experience
Work History
Telco Manager
Jb Hi FI
09.2021 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Team Leader
Mcdonalds, PDI FOODS
06.2018 - 12.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
Bachelor of Science - Civil Engineering
RMIT University
Melbourne, VIC12-2026
High School Diploma -
Ivanhoe Grammar School
Ivanhoe11-2020
Skills
- Complex Problem-solving
- Verbal and written communication
- Documentation and reporting
- Relationship building
Timeline
Telco Manager
Jb Hi FI
09.2021 - 12.2023
Team Leader
Mcdonalds, PDI FOODS
06.2018 - 12.2020
Bachelor of Science - Civil Engineering
RMIT University
High School Diploma -
Ivanhoe Grammar School
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