Mustafa Khaleel Syed
Auburn
Summary
Dynamic professional with a proven track record at Ampol, excelling in customer satisfaction and operational efficiency. Proficient in AutoCad and recognized for strong analytical skills, I effectively resolved technical issues and improved inventory management, ensuring optimal stock levels. A detail-oriented leader, I thrive in fast-paced environments while driving team success.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Ampol
Sydney
10.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Done weekly Cigarette Stocktakes, Safe Count, monthly Store Stocktakes, Alarm Tests, Roll-Overs, and many more manager related tasks.
Water Servicing Coordinator
Sydney Wide Coordinators
Sydney
01.2021 - 09.2021
- Sewerage Drafting of minor and major works.
- Basic Office duties
- Getting clients prepped for section 73 certificates.
- Doing paperwork, checklist and forms for section 73 certificates.
- Organizing Building plan approvals.
- Site visits for inspections.
Education
Master of Science - Manufacturing Engineering And Management
University of Technology Sydney
Sydney, NSW07.2021
Bachelor of Science - Mechanical Engineering
Guru Nanak Institutions And Technical Campus
Hyderabad, India06.2018
Skills
- Proficiency in AutoCad, Solid Works, Ansys, Creo and Catia
- Handling Minor and Major projects
- Efficient and Detail-Oriented
- Strong Analytical and Problem-Solving Skills
- Team Leadership Expertise
Reference
Mohammed Khaleel Ahmed
Store Manager
AMPOL
Timeline
Customer Service Representative
Ampol
10.2021 - Current
Water Servicing Coordinator
Sydney Wide Coordinators
01.2021 - 09.2021
Master of Science - Manufacturing Engineering And Management
University of Technology Sydney
Bachelor of Science - Mechanical Engineering
Guru Nanak Institutions And Technical Campus
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