Highly motivated and customer-focused professional with years of experience in call center environments. Proven track record in handling inbound and outbound calls, providing exceptional service, and resolving customer inquiries or concerns in a timely and efficient manner. Skilled in active listening, problem-solving, and multitasking in fast-paced settings. Excellent communication and interpersonal skills, with the ability to build rapport and enhance customer satisfaction. Adept at using CRM software and maintaining accurate records of customer interactions. Strong team player with a commitment to meeting or exceeding performance goals.