Muzaffar Shaikh
Pune, Maharashtra,MH
Summary
Project Management and Business Operations Leader with 15+ years of experience delivering projects on time and within budget. Skilled in Agile methodologies, risk management, and resource optimization. Strong background in stakeholder engagement, financial planning, and process improvement. Experienced in leading cross-functional teams and collaborating with international clients, particularly in Australia, to drive business success. Passionate about building high-performing teams and streamlining operations for efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Head of Project Management & Operations
Sauce Consulting
Sydney & Pune, NSW
10.2019 - Current
- Built Sauce Consulting, India office, from the ground up, growing the team from 0 to 70+ professionals taking care of regulatory and financial compliance.
- Established and led the Project Management Office (PMO), standardizing processes and improving project execution efficiency.
- Managed end-to-end project lifecycles, from initiation to closure, ensuring alignment with business objectives and client expectations.
- Oversaw resource planning and budget allocation, optimizing utilization while ensuring cost-effectiveness.
- Ensured that risk and issue management strategies were implemented by Engagement Managers, proactively addressing project challenges
- Worked with cross-functional teams across different time zones, ensuring seamless project coordination and delivery.
- Built strong relationships with Australian clients, ensuring clear communication and successful project execution tailored to their needs.
- Focused on leadership development, fostering a culture of innovation and collaboration while maintaining an attrition rate below 5%.
- Helped the company achieve industry recognition, including CRN Top 50 Awards (2022, 2023) and Great Place to Work certifications (2023, 2024).
Head of Managed Services
Arxxus Technologies
Pune, Maharashtra
02.2017 - 09.2019
- Led the Managed Services vertical, overseeing project delivery and operations for 15+ Australian clients.
- Designed and implemented processes and strategies that fostered business growth and improved service efficiency.
- Managed a 20-member team, ensuring high-quality Salesforce solutions and client satisfaction.
- Strengthened client relationships, aligning CRM strategies with business goals for maximum efficiency.
Team Lead
Infosys Limited
Pune, Maharashtra
02.2009 - 01.2017
- Managed a 25-member team delivering high-quality software solutions using C++, Oracle, and Linux.
- Led complex projects from initiation to completion, ensuring adherence to timelines and budgets.
Education
Bachelor of Engineering - Computer Engineering
University of Pune
06-2008
Skills
- Project & Program Management
- Budgeting & Financial Planning
- Risk & Issue Management
- Agile & Scrum Methodologies
- Process Improvement & Change Management
- Stakeholder & Client Relationship Management
- Resource Planning & Utilization
- Compliance & Regulatory Adherence
- Team Development & Leadership
- Client relationship management
- Scope management
Certification
- Salesforce Certified Administrator
- Salesforce Certified Business Analyst
- Salesforce Certified AI Associate
Timeline
Head of Project Management & Operations
Sauce Consulting
10.2019 - Current
Head of Managed Services
Arxxus Technologies
02.2017 - 09.2019
Team Lead
Infosys Limited
02.2009 - 01.2017
Bachelor of Engineering - Computer Engineering
University of Pune
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