Muzammil Iqbal
Canberra
Summary
A dedicated and versatile professional currently working full-time as a Health Service Officer at Canberra Health Services with ACT Government, where I manage access control systems, issue access cards, monitor alarms and cameras, and perform regular administrative duties. Additionally, I serve as a part-time ICT Security Specialist at FDM Management Services, applying my expertise in securing ICT systems, monitoring network traffic, and implementing cybersecurity protocols. With a strong background in both healthcare security operations and ICT security management, I bring a unique skill set that combines attention to detail, problem-solving abilities, and a proactive approach to safeguarding both physical and digital environments. Adept at balancing multiple responsibilities and excelling in dynamic, fast-paced environments.
Overview
6
6
years of professional experience
Work History
ICT Security Specialist
FDM Management Services
02.2025 - Current
- Implement and maintain security protocols across databases and ICT systems, safeguarding organizational data from internal and external threats. Ensure compliance with security policies.
- Collaborate with vendors, service providers, and external partners to evaluate, install, and maintain security applications. Monitor performance and ensure adherence to service-level agreements (SLAs).
- Monitor, analyze, and adjust network infrastructure performance to optimize system efficiency. Recommend and implement upgrades for future technological needs.
- Provide expert-level support to diagnose and resolve server and software issues, ensuring seamless functionality of systems and network communication.
- Develop and maintain documentation related to system security, backup procedures, and recovery plans, ensuring all processes, policies, and guidelines are up-to-date.
- Perform routine security and recovery testing on systems, identifying vulnerabilities, troubleshooting issues, and applying necessary fixes to enhance overall security.
- Develop, implement, and maintain database structures to ensure accuracy and consistency of master data files. Design data tables, structures, and naming conventions that align with organizational needs.
- Oversee the setup, monitoring, and execution of backup procedures, ensuring robust disaster recovery plans are in place. Regularly test recovery processes to ensure data availability.
Health Services Officer
ACT Government
05.2024 - Current
- Undertake day to day duties related to security operations at Canberra health services' facilities, including responding to emergencies and incidents such as Code blacks, Fire alarm.
- Monitor and operate security equipment including baggage scanning machines, access control (electronic and mechanical) and alarm monitoring systems, cameras, radios, intercoms and phones.
- Issue identification cards, keys and access passes.
- Identify security risks and undertake follow-up and reporting.
- Undertake administrative tasks including creating and updating registers, and processing invoices.
- Always uphold staff and patient privacy and confidentiality.
- undertake other duties appropriate to this level of classification which contribute to the operation of the organization.
Security Officer
Mondiaux PTY LTD
11.2021 - 05.2024
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Monitored security cameras and alarm systems to promptly respond to any suspicious or unusual activities.
Data Entry Administrator
Celebrating Party Suppliers
03.2019 - 03.2020
- Reported statistics requested by senior management accounting for database growth and call volume.
- Audited production reports, tracking data entry and processing errors.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- completed data entry tasks with accuracy and efficiency
Education
Masters In IT (Network Security, Cloud Computing) - Information Technology
Charles Sturt University
Sydney, NSW08-2021
Skills
- Network security
- Personnel protection
- Risk assessment
- incident response and management
- IT security
- Database management
- Web Development
- Customer service
- Threat analysis
- Professionalism
- Access control
Timeline
ICT Security Specialist
FDM Management Services
02.2025 - Current
Health Services Officer
ACT Government
05.2024 - Current
Security Officer
Mondiaux PTY LTD
11.2021 - 05.2024
Data Entry Administrator
Celebrating Party Suppliers
03.2019 - 03.2020
Masters In IT (Network Security, Cloud Computing) - Information Technology
Charles Sturt University
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