MUZAMMIL KHAN MOHAMMED
Summary
To work in a challenging and continuously growing environment where my skill are utilized, effectively and providing me with the platform for growing with the leading organization.
Overview
6
6
years of professional experience
Work History
Night Audit / Reservations
Park Regis City Centre
06.2019 - Current
- Welcoming guest on arrival, ensuring all and any questions regarding their reservations are answered or resolved
- Greet guests, check them in and provide them with any information needed to enjoy their stay
- Make reservations and take payments in person, over the phone and by email
- Ageing of receivables and following up with corporate clients and weekly reporting to the General Manager and Head Office
- Weekly bank reconciliation and posting of payments
- Updating LISE and PRCC Competitive Statistics Analysis Revenue Report and critical STR Global report of the day of Stay Well group of Hotels
- Run daily audit reports to check reservations for accuracy and identify any special requests
- Handling situations & responsibility of the Manager in their absence
- Responsible for auditing all guest information from the day for the management
- Mentoring and training the new employees with operational system and procedures
- Handle guest complaints/ request in a courteous and efficient manner, ensuring guest satisfaction with stay.
Console operator
Seven Eleven
12.2018 - 03.2019
- Monitored customer satisfaction in all company products and services
- Merchandise and maintained store appeal
- Performed customer service
- Managed the inventory for the store
- Performed general duties at the fuel station.
IT -System Administrator
Uber App
03.2015 - 06.2017
- Modifying the database structure, as necessary, from information given by application developers
- Installing and upgrading the Oracle server and application tools
- Monitoring and optimizing the performance of the database
- Enrolling users and maintaining system security
- Backing up and restoring the database
- Creating primary objects (tables, views, indexes) once application developers have designed an application
- Maintained and monitored the server room, the wireless network and other server infrastructure
- Monitor company-wide trouble ticket queues
- Implemented and maintained firewalls, series switches and security appliances
- Monitored system logs for all company computers and devices to maximize uptime
Education
Professional Year
ECA College
Sydney, NSW11.2022
Masters of Networking - undefined
Melbourne Institute of Technology
2021
Bachelor - Information Technology
Osmania University
India11.2014
Skills
- Application installations debugging
- System upgrades Computer configurations Server installations
- Application software testing Data backups
- Hardware and software configurations
- Help desk assistance Hardware configuration Computer maintenance LAN/WAN
- Service desk support Software upgrades Report preparation
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Night Audit / Reservations
Park Regis City Centre
06.2019 - Current
Console operator
Seven Eleven
12.2018 - 03.2019
IT -System Administrator
Uber App
03.2015 - 06.2017
Professional Year
ECA College
Masters of Networking - undefined
Melbourne Institute of Technology
Bachelor - Information Technology
Osmania University
Similar Profiles
Aimee PapstAimee Papst
Front Office Supervisor at Park Regis City Quays / Park Regis PiermondeFront Office Supervisor at Park Regis City Quays / Park Regis Piermonde
Melissa PocrnjaMelissa Pocrnja
Pool Lifeguard at City of Vincent - Beatty Park Leisure CentrePool Lifeguard at City of Vincent - Beatty Park Leisure Centre
Karthik DharmarajKarthik Dharmaraj
Income Auditor Cum Accounts Receivable at Park Regis by Prince Dubai IslandIncome Auditor Cum Accounts Receivable at Park Regis by Prince Dubai Island
Ibrahim ThemboIbrahim Thembo
Reservations Manager/Night Auditor at Afro Park Hotel MuyengaReservations Manager/Night Auditor at Afro Park Hotel Muyenga
CHANEL EDWARDSCHANEL EDWARDS
Night Audit Clerk at Four Points by SheratonNight Audit Clerk at Four Points by Sheraton