Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mwaka Ongee

Gold Coast

Summary

Biomedical engineering professional prepared for impactful contributions in medical technology. Proven expertise in developing and optimising biomedical equipment, with strong focus on team collaboration and achieving results. Known for reliability and adaptability, with key skills in medical management in healthcare settings and regulatory compliance.

Overview

17
17
years of professional experience

Work History

Biomedical Engineer (Senior)

John Flynn Private Hospital
06.2012 - Current
  • Company Overview: John Flynn Private Hospital, located at the southern end of the Gold Coast is part of Ramsay Health Care, currently the largest hospital operator in Australia.
  • Assisted to set up the in-house biomedical engineering services at John Flynn Private Hospital.
  • Managing regulatory compliance processes for medical devices to ensure adherence to industry standards and best practices.
  • Supporting patient diagnosis and treatment by installing, calibrating and repairing biomedical equipment.
  • Completing preventive maintenance scheduled tasks to optimise medical device performance, and safety.
  • Responding quickly to emergency technical support requests for timely on-call support.
  • Recording maintenance activities performed on assigned medical equipment and updating departmental database of record of services accordingly.
  • Instructing and advising healthcare staff on proper usage and care of biomedical equipment.
  • Reviewing medical equipment with suspected involvement in adverse patient interactions and writing incident investigation reports.
  • Attending to urgent device corrections and biomedical equipment recalls, and completing or facilitating remediation.
  • Evaluating emerging technologies in the biomedical field, identifying potential areas for innovation and investment opportunities.
  • Collaborating with multidisciplinary specialists to research and develop solutions to address issues.
  • Drafting and maintaining process and procedure documentations.
  • Assisting in capital asset planning process for medical equipment.
  • Reviewing existing equipment service contracts to identify opportunities for cost saving and improvements.
  • Maintaining strict adherence to standards, guidelines and regulations including workplace health and safety.
  • Next in-charge staff of the Biomedical Department and therefore assisting in supervising and mentoring staff and delegating as necessary.
  • Contributing to efficient operation by creating schedules, tracking progress, creating reports and regularly overseeing contract obligations or deadlines.
  • Assisting to streamline tasks in an effort to provide easier and more efficient workflows for peers and colleagues.
  • Maintaining a high level of professionalism in all interactions with customers, consistently receiving positive feedback for exceptional service.

Casual Tutor

Tall Poppy Tutors
10.2011 - 11.2012
  • Provided homework assistance using specific curriculum and materials.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Supported students with helpful study habits and exam strategies.
  • Provided constructive feedback to students, promoting self-reflection and continuous improvement in their work.


Field Service Technician- Medical Equipment

U-Tech Medical Pty Ltd
03.2012 - 06.2012
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies of medical equipment.
  • Discussed and recommended service options with customers and explained costs involved.
  • Improved operational efficiency by organising tools and equipment for quick deployment to service calls.
  • Tested systems, noting issues and completing preventive maintenance.
  • Maintained a high level of professionalism in all interactions with customers, consistently receiving positive feedback for exceptional service.

Field Electronic Engineer

Sigra Pty Ltd
04.2011 - 09.2011
  • Mobilised equipment for field work and attending site to carry out field activities.
  • Wrote, reviewed and edited technical troubleshooting documents in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Participated in internal research and development as well as design reviews of proposed products and components.

Biomedical Engineer

Smith Medical Australasia
12.2010 - 04.2011
  • Provided phone-based technical support to customers in the Asia Pacific region.
  • Preparing quotations/ estimates for work and communicating this to customers orally and in writing.
  • Performed corrective maintenance and testing of faulty equipment sent by customers to the workshop.
  • Performed pre-delivery checks on medical equipment.
  • Documented work and and accounted for chargeable parts and time.
  • Optimized medical device performance with thorough testing and analysis, ensuring safety and efficacy.

Biomedical Engineer

Royal Adelaide Hospital
09.2008 - 09.2010
  • Project-managed the procurement, installation and service contracts for various medical equipment.
  • Performed acceptance-testing and commissioning of equipment.
  • Developed strategic plans for biomedical engineering equipment procurement projects, resulting in timely completion and budget adherence.
  • Repaired and serviced equipment as well as provided hands-on and phone-based technical support to medical staff.
  • Coordinated clinical loans and trials of equipment
  • Audited tests and measurement equipment for quality
  • Liaised with clinical staff, biomedical staff and suppliers on medical device recalls and alerts.

Technical Assistant- Research & Development

Flinders Biomedical Engineering, Flinders Medical Centre
07.2007 - 01.2008
  • I completed my industry-affiliate placement for my undergraduate engineering course at this organisation, and was responsible for performing research involving the design and development of a medical device
  • Additionally I gained hands-on experience in servicing a number of medical equipment

Education

Master of Business Administration & Master of Professional Accounting - Business Administration, And Accounting

University of Southern Queensland
Toowoomba, QLD
04.2017

Certificate IV in Project Management -

Australia City College
Springfield, QLD
12.2012

Bachelor of Science & Bachelor of Engineering (Biomedical) (Honours) - Biomedical Engineering, And Life Sciences

Flinders University of South Australia
Adelaide, SA
04.2009

Skills

  • Collaborative teamwork
  • Equipment troubleshooting, repair, calibration and maintenance
  • Strategic planning
  • Technical reporting
  • Records maintenance
  • Project management
  • Interdisciplinary knowledge
  • Research and analysis
  • Conflict mediation
  • Contract administration
  • Training and mentoring
  • Inventory management

References

Available on request.

Timeline

Biomedical Engineer (Senior)

John Flynn Private Hospital
06.2012 - Current

Field Service Technician- Medical Equipment

U-Tech Medical Pty Ltd
03.2012 - 06.2012

Casual Tutor

Tall Poppy Tutors
10.2011 - 11.2012

Field Electronic Engineer

Sigra Pty Ltd
04.2011 - 09.2011

Biomedical Engineer

Smith Medical Australasia
12.2010 - 04.2011

Biomedical Engineer

Royal Adelaide Hospital
09.2008 - 09.2010

Technical Assistant- Research & Development

Flinders Biomedical Engineering, Flinders Medical Centre
07.2007 - 01.2008

Master of Business Administration & Master of Professional Accounting - Business Administration, And Accounting

University of Southern Queensland

Certificate IV in Project Management -

Australia City College

Bachelor of Science & Bachelor of Engineering (Biomedical) (Honours) - Biomedical Engineering, And Life Sciences

Flinders University of South Australia
Mwaka Ongee