Max Cummins
Sydney - Open To Relocation (Hong Kong)
Summary
Business Analyst with five years’ experience delivering complex initiatives across banking and investment management, currently working at Challenger Limited. Proven background in system migration, data governance, and platform uplift within regulated financial services environments. Experienced in partnering with technology vendors and cross functional stakeholders to define requirements, assess solutions, and support delivery outcomes. Strong track record in translating complex business needs into clear documentation that enables effective build, testing, and implementation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Challenger Limited
Sydney
05.2025 - Current
- Lead business and technical analysis for large-scale Customer Technology Uplift Program, modernising customer platforms.
- Collaborate with Accenture to prioritise work and ensure successful solution implementation.
- Managed end-to-end requirements from discovery to delivery, aligning business needs with technology outcomes.
- Conducted data and gap analysis to identify customer pain points, system limitations, and delivery risks.
- Defined solution options, facilitating design decisions across business and technology teams.
- Mapped current and target state processes to aid in solution design and change impact planning.
- Facilitated workshops with senior stakeholders from Product, Risk, Marketing, Operations, and Technology to drive key decisions.
- Acted as trusted advisor to influence project scope, priorities, and delivery strategies.
Business & Change Analyst
UNSW
Sydney
07.2024 - 05.2025
- Lead business analysis for a university wide data transformation program focused on system migration data remediation and governance uplift
- Partner with Records Management IT Legal and Faculty stakeholders to define requirements and align processes to compliance and retention obligations
- Identify data gaps validate data quality and support improvements to records and information integrity
- Facilitate stakeholder workshops to capture business needs design future state processes and support solution delivery
- Lead change and business readiness activities including communications and training materials to support adoption of new systems and processes
- Deliver reporting on adoption engagement and compliance outcomes to support leadership decision making
Business Analyst
Macquarie Bank
Sydney
05.2022 - 07.2024
- Delivered business analysis for Macquarie Business Online, a strategic business banking platform replacing multiple legacy systems used by operational and customer facing teams
- Led analysis across a suite of migration focused initiatives including user access management entitlements and integration of nCino into Salesforce to improve efficiency and reduce manual processing
- Owned the definition and documentation of user roles access levels and permissions ensuring strong controls aligned to security risk and regulatory requirements
- Supported complex data migration activities including data profiling cleansing mapping and validation to ensure accuracy integrity and continuity of critical business data
- Partnered closely with operational risk and technology teams to define future state processes identify pain points and ensure the platform was scalable secure and fit for purpose
- Produced high quality delivery artefacts including user stories acceptance criteria and functional documentation to support Agile delivery and development teams
- Planned and coordinated UAT activities working with subject matter experts to validate outcomes manage defects and ensure business readiness for go live
- Acted as a trusted point of contact for stakeholders providing clarity on scope dependencies and delivery impacts throughout the migration lifecycle
Wealth Operations Senior Associate
Macquarie Bank
Brisbane
09.2020 - 05.2022
- Exceeded performance targets, achieving 120% productivity and 90% utilisation, surpassing goals of 85% and 75%, respectively.
- Managed daily operations of Macquarie’s market leading wrap platform.
- Served as a Subject Matter Expert (SME) on projects, providing insights to enhance processes and drive operational improvements.
Operations Administrator
Macquarie Bank
Brisbane
04.2020 - 09.2020
Education
Bachelor of Information Technology - Information Systems
Griffith University
Gold CoastBachelor of Business - Management
Griffith University
Gold CoastInternational Exchange Program -
Brock University
CanadaSkills
- Requirements elicitation and management
- Business process mapping and optimisation
- Current state and target state analysis
- Gap analysis and solution assessment
- Data analysis and insights
- Stakeholder facilitation
- Agile and hybrid delivery environments
- User stories and acceptance criteria
- Backlog management and prioritisation
- UAT planning and execution
- Dependency and risk management
- Data governance and data quality
- Controls and access management
- Regulatory and compliance alignment
- Documentation and audit readiness
- Change impact assessment
- Jira
- Confluence
- Power BI
- Salesforce
- SQL
- Microsoft Excel
Certification
Six Sigma: Green Belt, IIBA, 2025
Timeline
Business Analyst
Challenger Limited
05.2025 - Current
Business & Change Analyst
UNSW
07.2024 - 05.2025
Business Analyst
Macquarie Bank
05.2022 - 07.2024
Wealth Operations Senior Associate
Macquarie Bank
09.2020 - 05.2022
Operations Administrator
Macquarie Bank
04.2020 - 09.2020
Bachelor of Information Technology - Information Systems
Griffith University
Bachelor of Business - Management
Griffith University
International Exchange Program -
Brock University