Mya Lynch
Coolum Beach,QLD
Summary
Passionate Barista with excellent communication skills, adept in customer service, staff management and inventory control. Maintains calm, mature and professional demeanour and proactive approach to problem-solving and staff management. Over 3 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar. Experienced in brewing techniques and production performance. Highly skilled at creating customer-friendly environment and increasing customer loyalty.
Overview
4
4
years of professional experience
Work History
Private Nanny
Local Families
01.2023 - 04.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks, running errands when required and meal prepping dinners or age-appropriate snacks for the children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
Barista Manager
Tangalooma Island Resort
03.2022 - 12.2022
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
Before and After School Care Educator
Coolum Primary OSHC
01.2021 - 02.2022
- Collaborated with colleagues to develop children's development stages, revise over current curriculum and enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Monitored student progress and adjusted instruction to meet individual needs.
- Collaborated with adults and children to provide a fun but safe and educational experience.
Barista
Jungle & Co.
01.2020 - 11.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
High School Diploma -
Sunshine Beach State High School
Sunshine Beach, QLD11.2020
Skills
- Customer Service
- Cleanliness and Organization
- Health and safety compliance
- Staff Training and Development
- Infant/Childcare experience
- Schedule Management
- Activity Planning
- Exceptional customer service
Timeline
Private Nanny
Local Families
01.2023 - 04.2024
Barista Manager
Tangalooma Island Resort
03.2022 - 12.2022
Before and After School Care Educator
Coolum Primary OSHC
01.2021 - 02.2022
Barista
Jungle & Co.
01.2020 - 11.2021
High School Diploma -
Sunshine Beach State High School
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