Mya Wilson
Brisbane
Summary
I am a dedicated and enthusiastic worker with a strong work ethic and a passion for providing excellent customer service. I am experienced in coffee preparation, multitasking in fast-paced environments, and building strong positive relationships with customers. I am skilled in both team collaboration and independent management, consistently enhancing customer satisfaction and operational smoothness. I am a highly flexible, reliable, and efficient, team player with strong communication and i am adaptable to any situation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
03.2021 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of the restaurant.
- Maintained resilience in a fast-paced, high-stress work environment.
Barista
Apples on Ainsworth
08.2022 - Current
- Opening and closing the store alone.
- Built personal relationships with customers.
- Kitchen hand and kitchen all-rounder.
- Proficiently multitasked during peak service times alone.
- Managed both the front and kitchen areas alone.
- Managed stock.
- Performed daily till closure by verifying and safeguarding cash holdings.
- Preparing and serving espresso.
- Steaming milk and latte art.
- Supervising and managing the store alone.
- Managed advertising.
- Supervised and trained staff members alone.
- Operating and cleaning the coffee machine.
Education
Diploma Of Counselling -
TAFE Queensland
SouthbankYear 12 Graduation Certificate -
Brisbane Christian College
Salisbury, QLD11.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Opening and closing duties
- Active listener
- Exceptional customer service
- Espresso machine operation
- Beverage preparation
- Safe food handling practices
- Menu memorization
- Espresso preparation
Certification
- CBD College Food and Safety Certificate
- ABS Certificate in Coffee Making
- CSTC Certificate III in Fitness/First Aid
References
Nancy Vu
Former Apples on Ainsworth Owner
0456 216 888
Preet Cheema
Former Apples on Ainsworth Owner
0432 156 789
Timeline
Barista
Apples on Ainsworth
08.2022 - Current
Crew Member
McDonald's
03.2021 - 12.2022
Diploma Of Counselling -
TAFE Queensland
Year 12 Graduation Certificate -
Brisbane Christian College
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