Myah Faugeras
Wingham,NSW
Summary
Dynamic and results-oriented professional with extensive experience at Kentucky Fried Chicken, excelling in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and streamline operations, significantly reducing wait times. Skilled in cash handling and problem-solving, with a proven track record of fostering positive team environments and improving service efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Kentucy Fried Chicken
Taree, NSW
10.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Stocked shelves to organize aisles in assigned department.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Fostered positive team environment by assisting coworkers during rush periods.
Education
Completed Y10 -
Wingham High School
Wingham, NSWSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Taking Orders
- Safe Food Handling
- Integrity and Honesty
- Verbal and written communication
- Drive-Thru Operations
- Food Preparation
- Store Opening and Closing
- Supplies Monitoring and Restocking
References
Lacey Kelly
0477624323
KFC Manager
Timeline
Crew Member
Kentucy Fried Chicken
10.2022 - Current
Completed Y10 -
Wingham High School