Myat Noee Kyaw
Sydney,Australia
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Ni Hao Bar
10.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Cashier
Izakaya Masuya
06.2023 - 09.2024
- As a cashier, I handled transactions with precision, ensuring accuracy in payment processing and maintaining a seamless flow at the register
- Additionally, I actively promoted daily specials, met upselling targets, and participated in team training sessions, fostering a positive work environment
- Greeted customers entering store and responded promptly to customer needs.
Hall staff/ Waitress
Izakaya Masuya
06.2023 - 09.2024
- Customer-focused hospitality professional with a strong foundation in Japanese cuisine and a proven track record as hall staff at Izakaya Masuya
- In my role, I have seamlessly navigated the dynamic atmosphere of both lunch and dinner services, demonstrating adaptability and a commitment to delivering exceptional customer experiences
- Frequently praised for excellent service and knowledge of sake pairings and tastings
Administration Assistant
DPM Sydney
02.2023 - 05.2023
- In this role, I play a pivotal part in supporting daily operations, managing schedules, and ensuring efficient administrative processes
- My responsibilities include coordinating meetings, maintaining records, and providing essential assistance to contribute to the overall success of the team and organization
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Hall Staff/ All rounder
Miso Restaurant
01.2023 - 04.2023
- Provided excellent customer service in a fast-paced, casual Japanese dining environment
- Performed multiple roles including beverage preparation, food running, waitressing, and cashiering
- Managed orders, ensured prompt service, and maintained high standards of accuracy
Pharmacy Assistant
Aryu International Hospital
01.2021 - 01.2022
- Assisted with dispensing medications under the supervision of pharmacists
- Managed inventory, ensuring shelves were stocked with essential pharmaceuticals
- Provided customers with information about prescriptions and over-the-counter medications
- Processed transactions at the pharmacy counter and maintained accurate records
- Supported pharmacists in preparing and packaging prescription medications
Sales Assistant
555 Gems and Jewellery Shop
01.2020 - 01.2021
- Assisted customers in selecting and purchasing jewelry items
- Provided personalized recommendations based on customer preferences
- Handled cashier duties, processed payments, and managed transactions
- Maintained and organized product displays, ensuring a visually appealing store environment
Education
Bachelor of Medicine, Bachelor of Surgery - Medicine
University of Medicine 1, Yangon
Yangon, MyanmarBachelor of Medical Science - Medicine
University of Sydney
Sydney, NSW07-2026
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Problem solving
- Food and beverage pairings
- Time management
Certification
Responsible Service of Alcohol Certificate
Languages
Burmese
Native or Bilingual
English
Full Professional
Timeline
Waitress
Ni Hao Bar
10.2024 - Current
Cashier
Izakaya Masuya
06.2023 - 09.2024
Hall staff/ Waitress
Izakaya Masuya
06.2023 - 09.2024
Administration Assistant
DPM Sydney
02.2023 - 05.2023
Hall Staff/ All rounder
Miso Restaurant
01.2023 - 04.2023
Pharmacy Assistant
Aryu International Hospital
01.2021 - 01.2022
Sales Assistant
555 Gems and Jewellery Shop
01.2020 - 01.2021
Responsible Service of Alcohol Certificate
Bachelor of Medicine, Bachelor of Surgery - Medicine
University of Medicine 1, Yangon
Bachelor of Medical Science - Medicine
University of Sydney
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