Myisha Dang Mounarath
Sydney,NSW
Summary
I’m a motivated and customer-focused individual with almost three years of experience in both hospitality and retail, including roles at a popular Lao restaurant and Rebel. These experiences have taught me how to stay calm under pressure, confidently approach customers, and deliver friendly, helpful service in fast-paced environments. I’ve developed strong communication skills, a solid understanding of sales and product knowledge, and a genuine passion for helping people find what they need. I’m now looking to continue building my full-time retail career in a team where I can bring energy, initiative, and a strong service mindset every day.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
OnTheList Flash Sale
Sydney, NSW
11.2025 - 11.2025
- Assisted in organizing flash sale events, ensuring smooth operations and customer satisfaction.
- Collaborated with team members to set up merchandise displays efficiently and attractively.
- Managed inventory levels during sales, tracking stock availability and replenishment needs.
- Engaged with customers to provide exceptional service and address inquiries promptly.
- Helped moved stock boxes and unloaded trucks
Front of House
Lao Village
12.2023 - 01.2025
- Provided exceptional customer service by warmly greeting guests, answering questions, and ensuring a positive first impression
- Handled bookings, phone inquiries, and walk-ins with professionalism and efficiency
- Processed orders and payments using POS systems with accuracy and attention to detail
- Resolved customer complaints and concerns in a calm, friendly manner to maintain guest satisfaction
- Maintained a clean, organised, and welcoming front-of-house area at all times
- Supported the smooth flow of service by communicating effectively with kitchen and waitstaff
- Built strong rapport with customers to encourage loyalty and repeat business
- Assisted with opening and closing duties, including setup, stock checks, and reporting
- Worked under pressure during busy periods while staying composed and customer-focused
- Demonstrated flexibility by taking on various responsibilities as needed to support the team
Retail Sales Assistant
Rebel Sports
03.2023 - 04.2023
- Delivered friendly, knowledgeable service to help customers find suitable sports gear and apparel
- Operated POS systems efficiently, handling cash, EFT, refunds, and exchanges
- Maintained store presentation, replenished stock, and supported visual merchandising
- Assisted with online orders and Click & Collect services
- Worked collaboratively to meet sales targets and support daily store operations
- Stayed up to date with product knowledge to provide tailored recommendations
- Ensured a clean, safe, and organised shopping environment
- (Work experience)
Education
High School Diploma -
Fairvale High School
Sydney, NSW11-2023
No Degree - Beauty Therapy
Signature Training College
Sydney, NSW02-2025
Skills
- Strong customer service and conflict resolution
- Confident sales approach with KPI and upselling experience
- POS operation, cash handling, and end-of-day procedures
- Stock control, inventory checks, and merchandising
- Fast-paced multitasking and time management
- Clear communication and team collaboration
Certification
- Higher School Certificate
- RSA
- HLTINFO001
- comply with infection prevention, control policies and procedures
- skincare course
- design and apply makeup
Languages
English (Proficient)
Timeline
Volunteer
OnTheList Flash Sale
11.2025 - 11.2025
Front of House
Lao Village
12.2023 - 01.2025
Retail Sales Assistant
Rebel Sports
03.2023 - 04.2023
High School Diploma -
Fairvale High School
No Degree - Beauty Therapy
Signature Training College