Myka Baculi
Fraser Rise,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Admin Support
Groeneveld- Beka
07.2023 - Current
- Data entry, Updating details on planner and Baan, Assisting with Internal Sales Coordinator, Processing job cards for invoicing, Scanning and printing, Organising files on the computer drive, Processing purchase orders from customer to Baan
CIR Analyst
National Australia Bank
10.2022 - 04.2023
- Knowledge of core data principles such as Data Analytics, and Visualisation, Good understanding of typical data sourcing / ETL requirement gathering, planning, risks, issues, and the presentation, communication, and treatment of these, Expertise in Agile Project Management including typical ceremonies and tools
Internal Sales Coordinator
Groeneveld- Beka
Sunshine North
05.2022 - 09.2022
- Managing Customers and Agent Complains, Data entry, Processing jobs and Invoicing, Quoting and advising on the Customer needs, Updating Information of Technicians and Customers, Scheduling, Allocating technicians to each jobs daily, Booking services for customers, Managing Incoming and outbound calls, Assisting Technicians, Ordering and Tracking parts and tools, Processing their Payslip and Timesheet
Retail Manager
Yves Saint Laurent
David Jones Malvern
01.2021 - 05.2022
- Providing exceptional customer service, Meeting the Monthly Sales Target, Managing staff roster, Processing Applications and Interviewing a potential staff, Providing Training and Coaching for the staff to improve their Customer Service skills and to Provide more knowledgeable information in regards of the products and add-ons, Dealing with customer and staff complaints, Assisting all staff requirements, Auditing and tracking of products and office supplies, Coordinating and managing weekly staff meeting, Processing and managing daily opening and closing, P.O.S Register – Cash and Credit Transactions, Sales counts, Online orders, click and collect, Deliveries, Re loading products
Retail Assistance (Christian Dior)
LVMH Perfumes and Cosmetics
Elizabeth St. Sydney
11.2017 - 05.2020
- Sales Traveller, Products specialise (Cosmetics and Fragrances), Meeting the Monthly Sales Target, Promoting New Products, Providing services in regards of Christian Dior Product, Assisting Customers’ needs and products and service feedbacks, Travelling around Melbourne Dior retail shop
Receptionist/ Admin
Macedon Ranges Dentistry
Gisbourne
07.2017 - 06.2018
- Scheduling and Updating information for Patient, Invoicing and processing payments, Customer service, Processing Application and Interview, Managing emails, mails and messages for patients such as reminding for their schedule and outstanding invoices, Managing incoming and external calls, Maintaining the appearance of the RTO, Managing maintenance and services, Tracking office supplies, Dental Technician, Assisting Dentist, Laboratory work, Producing mouthguards/mouth pieces for patients
Retail Assistance and Concierge
Marc Edwards Agency
CBD
01.2016 - 01.2017
- Serving customers, Re-loading shelves, Phone orders, Click and collects (Online orders), Customer complaints, Sale awareness, Product awareness, Sale signs, P.O.S - Cash and Credit transactions, Selling Ad on, Departments: General office (Myer The Hub), Cosmetics area (Lancôme, Cristian Dior, YSL, Aramis Designer Fragrances and Burt Bees), Sales traveller (David Jones, Myer and Priceline)
Education
Diploma Dental Technology -
RMIT University
Certificate III Allied Health Assistance -
VICTORIA UNIVERSITY
VCE| Highschool -
Keilor Downs College
Skills
- Friendly, Positive Attitude
- Data Management
- Remote Office Availability
- Great Customer Service
- Cooperative team member
- Able to work in a diverse environment
- Great attention to detail
- Good interpersonal skills
- Efficient time management
- Fast Learner and willing to learn new skills
- Time Management
- Team Player
- Dependable and Responsible
References
- Andrei Lei, Area Manager, 0466 642 899
- Yen Pham, Practice Manager, 0451 783 882
- Melanie Goss, operations Manager, 03 8329 4333, m.goss@groeneveld-beka.com
Timeline
Admin Support
Groeneveld- Beka
07.2023 - Current
CIR Analyst
National Australia Bank
10.2022 - 04.2023
Internal Sales Coordinator
Groeneveld- Beka
05.2022 - 09.2022
Retail Manager
Yves Saint Laurent
01.2021 - 05.2022
Retail Assistance (Christian Dior)
LVMH Perfumes and Cosmetics
11.2017 - 05.2020
Receptionist/ Admin
Macedon Ranges Dentistry
07.2017 - 06.2018
Retail Assistance and Concierge
Marc Edwards Agency
01.2016 - 01.2017
Diploma Dental Technology -
RMIT University
Certificate III Allied Health Assistance -
VICTORIA UNIVERSITY
VCE| Highschool -
Keilor Downs College
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