My Ky Ma
Perth,WA
Summary
Hardworking and devoted employee with professional working manner and emotional management skills. Recognized for going extra mile to accomplish given tasks and beyond what is paid to pursue personal competency. Desire to bring hardworking nature, positive attitude and abilities to new position with increased responsibility.
Overview
4
4
years of professional experience
Work History
Counter Server
Golden Bakery
05.2022 - Current
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Took and processed over customer orders.
- Processed cash, debit and credit card payments.
Reference Data Officer
NielsenIQ Vietnam
06.2021 - 01.2022
- Deployed optimal reporting software and developed dashboards and reporting systems for data summaries.
- Devised and implemented reliable data management procedures to enable usability and security of company data.
- Partnered with subject matter experts in continuous improvement process, upgraded data quality and recommended innovative information management strategies.
- Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
Director's Assistant
SEOHO Co. Ltd.
05.2020 - 05.2021
- Conducted research and analysis on issues of interest to director and supported and managed high-volume requests and projects to meet objectives.
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Scheduled, coordinated and organized meetings and events to promote productive conventions, retreats and other logistics.
- Submitted expense reports and managed vendor correspondence to foster accurate and timely accounting procedures and vendor services.
Education
Master of Science - Professional Accounting
Curtin University
Perth, WA02.2023
Bachelor of Science - Business Administration
Ton Duc Thang University
Ho Chi Minh City, Vietnam, 700002020
Skills
- Interpersonal Management
- Accuracy and Efficiency
- Emotional Management
- Detailed Orientation
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Limited Working
Timeline
Counter Server
Golden Bakery
05.2022 - Current
Reference Data Officer
NielsenIQ Vietnam
06.2021 - 01.2022
Director's Assistant
SEOHO Co. Ltd.
05.2020 - 05.2021
Master of Science - Professional Accounting
Curtin University
Bachelor of Science - Business Administration
Ton Duc Thang University
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