Mylene Paul
Werribee South,VIC
Summary
- Professional Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration
- Skilled at reorganizing offices for superior functionality. High-energy with proven leadership, critical thinking and project management abilities gained during Experienced in managing clerical requirements of an office and highly responsive to dynamic business conditions.
- Smoothly organize resources to keep teams efficient and achieve daily targets and a Willingness to take on added responsibilities to meet team goals.
- Extensive experience and understanding of office procedures
Overview
11
11
years of professional experience
Work History
Office Administrator
Melbourne Legacy
08.2016 - Current
- Interacted with beneficiaries by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Ensuring that databases and CRM are updated accordingly.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Diary and Travel arrangements for the executive Team.
- Preparation of agenda and paperwork for Board and various Committees.
- Minute Taking for various Committees.
- Distribution of newsletter and other materials
Receptionist Administrator
Australian Education Union
10.2013 - 06.2016
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Providing front of house reception and administration support to the Federal Secretary and all staff.
- Managing the calendars for the Team of 20 staff
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- · Extensive Data entry and research of information.
Receptionist / Events Coordinator
Cliftons Training Facility
07.2013 - 08.2013
- Keep track of event finances including check requests, invoicing, and reporting.
- Providing reception and administration support to the Facility Centre
- Welcome visitors, determine nature of business, and direct visitors to suitable employee.
- Answer incoming telephone calls; operate PBX and multi-line telephone system.
- Managing and booking of Meeting rooms/ Telepresence Video Conference.
- Organising catering and liaising with Head Chef and Food and Beverage Staff
- Order, receive and maintain office supplies
Education
No Degree - Diploma in Events Management
William Angliss Institute of TAFE
Melbourne, VIC10.2009
No Degree - Tourism Management
Hotel School of Mauritius
Mauritius03.2016
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Customer Relationship Management (CRM)
- Calendar Management
- Business Administration
- Event Coordination
- Extensive knowledge of Microsoft Office Suite Team , SharePoint, Events Pro etc
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Office Administrator
Melbourne Legacy
08.2016 - Current
Receptionist Administrator
Australian Education Union
10.2013 - 06.2016
Receptionist / Events Coordinator
Cliftons Training Facility
07.2013 - 08.2013
No Degree - Diploma in Events Management
William Angliss Institute of TAFE
No Degree - Tourism Management
Hotel School of Mauritius
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