Summary
Overview
Work History
Education
Skills
LANGUAGES
Training
Timeline
Generic

My Nguyen

Inala,Qld

Summary

A motivated and reliable individual with a strong work ethic and a commitment to delivering outstanding customer service. Demonstrates adaptability and a rapid ability to learn new skills in dynamic and fast-paced environments. Known for being highly organised, dependable, and proactive in undertaking new responsibilities to support team and organisational goals. Possesses practical experience in a high-volume bakery setting, adept at managing multiple priorities while maintaining stringent standards of quality and operational efficiency. Proficient in teamwork, customer relations, and problem-solving, with a focused approach to achieving excellence. Prepared to apply these transferable skills effectively within new professional contexts.

Overview

3
3
years of professional experience

Work History

Bakery Employee

Macca's Bake House
11.2022 - Current
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Enhanced customer satisfaction by providing friendly and efficient service.
  • Handled customer complaints politely and professionally, offering quick solutions and maintaining a calm, helpful attitude.
  • Applied problem-solving skills to resolve issues such as order errors and stock shortages during busy periods.
  • Maintained high food safety and sanitation standards throughout all tasks.
  • Performed cleaning duties to uphold hygiene and workplace readiness.
  • Restocked drinks, cakes, and ingredients, keeping displays full and back stock organised.

Volunteer Retail Assistant

Citipointe Marketplace West
02.2023 - 10.2023
  • Developed organizational abilities by stocking shelves, creating displays and keeping the store tidy.
  • Exhibited excellent problem-solving capabilities when resolving customer complaints or handling difficult situations.
  • Enhanced interpersonal communication skills through engaging with customers from diverse backgrounds.
  • Demonstrated effective multitasking abilities while managing multiple tasks simultaneously during busy times in the store.

Education

High School -

Corinda State High School
Brisbane, QLD
11.2025

Skills

  • Teamwork and collaboration
  • Customer service
  • Friendly, positive attitude
  • Multitasking
  • Adaptability and flexibility
  • Time management
  • Organized and efficient
  • Problem-solving
  • Cash handling
  • Attention to detail

LANGUAGES

English
Vietnamese

Training

  • SITHFAB021 - Provide responsible service of alcohol
  • MSL20122 - Certificate II in Sampling and Measurement
  • MSL30122 - Certificate III in Laboratory Skills

Timeline

Volunteer Retail Assistant

Citipointe Marketplace West
02.2023 - 10.2023

Bakery Employee

Macca's Bake House
11.2022 - Current

High School -

Corinda State High School

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My Nguyen