Myra Baltagie
WATERLOO CORNER,SA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the fast-food industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialise in quality, speed and process optimisation. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service
Parwana Afghan Kitchen, Kebab
07.2023 - 07.2023
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Met customer call guidelines for service levels, handle time and productivity.
- Created and maintained customer service policies and procedures, contributing to improved customer retention.
Crew member
McDonald’s
11.2021 - 01.2023
- I served customers, cleaned and gave good customer service.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
Education
No Degree -
Garden College
6 Skewes St, Davoren Park SA 511309.2024
Skills
- Customer Service Management
- Providing Solutions
- Customer service skills
- Crew Management
- Sanitation Practices
Languages
Arabic
Limited Working
Timeline
Customer Service
Parwana Afghan Kitchen, Kebab
07.2023 - 07.2023
Crew member
McDonald’s
11.2021 - 01.2023
No Degree -
Garden College
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