Summary
Overview
Work History
Skills
Timeline
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Mystique Gransden

Basin View,NSW

Summary

Friendly team player willing to listen and learn, I’ve had some experience with making coffee and using and fryer. Able to communicate with customers in a polite manner even with difficult customers. I’ve worked at the front counter so I feel comfortable working with customers.

I’m happy to work any day. I can always work when needed even if schedule changes.

Overview

1
1
year of professional experience

Work History

Cafe

Ingenia
03.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Housekeeper

Ingenia
08.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.

• Communicated with the office manager with each cabin we cleaned


• Communicated with Maintenance whenever we needed something fixed.

Skills

  • Friendly and outgoing
  • Team Player
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Order Taking
  • Cash Register Operation
  • Espresso machine operation
  • Safe Food Handling
  • Beverage Preparation

Timeline

Cafe

Ingenia
03.2024 - Current

Housekeeper

Ingenia
08.2023 - Current
Mystique Gransden