Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mystique Taka

Surfers Paradise,QLD

Summary

Dynamic and customer-focused professional with experience at Coles Online, excelling in personalized shopping and order accuracy. Proven ability to enhance customer satisfaction through product knowledge and empathy. Skilled in inventory management and efficient order processing, consistently meeting targets while maintaining a positive and organized work environment.

Overview

3
3
years of professional experience

Work History

Online Personal Shopper

Coles Online
Perth, WA
07.2025 - 10.2025
  • Assisted customers in selecting products based on preferences and dietary requirements.
  • Navigated online shopping platforms to ensure accurate order fulfillment and timely delivery.
  • Maintained product knowledge to provide personalized recommendations and enhance customer satisfaction.
  • Collaborated with team members to streamline order processing and improve efficiency.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

PICK PACKER

Addeco
Perth, WA
02.2025 - 04.2025
  • Operated hand-held scanners to accurately track and manage inventory levels.
  • Assembled and prepared orders for shipment according to established guidelines.
  • Maintained cleanliness and organization of packing area to ensure efficiency.
  • Collaborated with team members to meet daily shipping targets and deadlines.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.

CASUAL SALES ASSISTANT

JD Sports
Perth
08.2022 - 03.2023

• Point of sales (POS) systems

• Maintaining cleanliness and presentability of the store environment

• Assisting inquiries, concerns, and relaying it back to the management for improved customer experience

• Providing information of merchandise

• Re-stocking merchandise, labeling and re-tagging items as required

Education

High School Diploma -

Warnbro Community High School
Perth, WA
2023

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Customer service
  • Attention to detail
  • Prioritizing orders
  • Upbeat and outgoing attitude
  • Heavy lifting

Timeline

Online Personal Shopper

Coles Online
07.2025 - 10.2025

PICK PACKER

Addeco
02.2025 - 04.2025

CASUAL SALES ASSISTANT

JD Sports
08.2022 - 03.2023

High School Diploma -

Warnbro Community High School
Mystique Taka