My Thuy Nguyen

Customer service with over 10 years experience. Have been food and beverage attendant for 6 years and then food and beverage supervisor for over 3 years, managing staff, stock and any wastage when management are not available. While managing staff majority of the time, dealing with customer complaints and managing busy periods. Successful with leadership skills and committed to make sure that there is no flaws on shift or within the staff. Well time management and cutting cost if needed. Organisation and rearrangement if things are out of place.

• Cashier (totalling, eftpos, giving customers change)
• Micros machine
• Washing dishes (cleaning the bar, washing cups)
• Ordering (customers order)
• Restocking products
• Customer Assistance
• Bar
• Barista
• Seibel (TSA computer program)
• Customer service
• POS Admin
• Stocktake
• Food Service

• Confident
• Serving customers politely
• Fast worker when getting used to a different environment.
• Always cheerful
• When something is difficult it is always a challenge to accomplish it.

• Adelaide Eye Care – Mawson Lakes (Work Experience)
• Saigon House Restaurant (late 2012)
• My Tho Restaurant (2013)
• Farm Work (present)
• My Tho City (2014)
• SkyCity Adelaide Casino (Madame Hanoi [2015- late 2019])
• TSA telecommunications (October 2017 – December 2017)
• SkyCity Adelaide Casino (Central Cafe-Current)
• SkyCity Adelaide Casino (POS Admin - Temp)

Date of Birth: 17/09/95

• Benjamin Green, Assistant Manger (Central Cafe), benjamin,green@adelaidecasino.com.au, 0422863480
• Dhaval Patel, Assistant Manager (Central Cafe). dahvee.patel@adelaidecasino.com.au, 0430521020

• Certificate IV in Legal Services (TafeSA)