Naara Gigena
Augusta,WA
Summary
Dynamic and friendly candidate with exceptional costumer service and skills. Team player with strong organizational skills, time management and quick learner. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Hardworking and committed to upholding highest standards of customer service and safe food handling practices. Approachable and reliable.
Overview
3
3
years of professional experience
Work History
Head Bartender/F&B Attendant
The Colourpatch Cafe
11.2023 - 01.2024
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Taking costumers orders and payments.
- Running food and drinks fast and confident.
- Taking bookings and takeaway orders by phone.
- Opening and closing bar procedures.
Food and Beverage Attendant
Cable Beach Resort & Spa
07.2023 - 10.2023
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Processed payments and provided receipts to establish proof of transaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Making cold and hot drinks, such as coffees and cocktails. Preparing garnishes, fresh syrups and fresh cordials.
- Opening and closing procedures.
- Food and beverage runner.
Senior Spa Attendant/Housekeeper
Powerscourt Hotel Resort & Spa
08.2022 - 05.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas, lobbies, and corridors.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Maintained clean and comfortable common areas, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Restocked towels and amenities in bathrooms, pool area and changing rooms.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Pool testing daily.
- Opening duties, early morning shifts in charge of setting up breakfast for members.
Head Bartender/Coffee Barista
The Spitjack Restaurant
07.2021 - 06.2022
- Performed opening and closing duties, setting up for incoming shift. Inventory tasks.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Trained new bartenders on drink preparation, product promotion, garnish preparation,syrups preparation, and sanitation protocol.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Serving drinks to costumers providing friendly and professional services.
Education
WA RSA LICENCE. COCKTAILS KNOWLEDGE
Clear To Work
08.2023
High School Diploma -
Leaving Certificate
Argentina 12.2010
Skills
- Attentive Service
- Drinks Service
- Creative
- Teamwork and Professionalism
- Prepare Cocktails
- Good Conversationalist
- Serving and Bussing
- Fluent in Spanish and English
- Hospitality and Guest Service
- Strong attention to details
- Multi-tasking
- Adaptable and Flexible
Timeline
Head Bartender/F&B Attendant
The Colourpatch Cafe
11.2023 - 01.2024
Food and Beverage Attendant
Cable Beach Resort & Spa
07.2023 - 10.2023
Senior Spa Attendant/Housekeeper
Powerscourt Hotel Resort & Spa
08.2022 - 05.2023
Head Bartender/Coffee Barista
The Spitjack Restaurant
07.2021 - 06.2022
WA RSA LICENCE. COCKTAILS KNOWLEDGE
Clear To Work
High School Diploma -
Leaving Certificate
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