Naashia Schroeder
18 Classen Place Mirrabooka,WA
Summary
Dedicated flight Attendant with 2 years customer service experience known for high productivity and efficient task completion. I've possessed specialized skills in safety protocol adherence, emergency response readiness, and personalized passenger service. Excel in communication, teamwork, and adaptability, ensuring smooth operations and positive travel experiences for all passengers.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Qantas Network Aviation
Perth, WA
08.2023 - Current
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes and passports for all passengers.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Responded to medical emergencies as needed during flights.
Sales Associate
Invictus Group
Perth, WA
12.2021 - 03.2023
- Developed promotional strategies to increase sales volume.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
Retail Sales Advisor
Farmers
, New Zealand
01.2020 - 02.2021
- Replenished merchandise shelves as needed.
- Resolved customer complaints promptly and professionally.
- Provided accurate information on product features and benefits to customers.
- Processed returns, exchanges, refunds, layaways, special orders, gift cards.
- Initiated friendly conversation with customers to determine level of assistance required.
Education
Certificate in Tourism Level 4
New Zealand School of Tourism
12.2019
Certificate in Aviation(Flight Attending) Level 4
New Zealand School of Tourism
12.2019
High School Diploma -
Botany Downs Secondary College
New Zealand12.2018
Skills
- Customer service
- Problem solving
- Strong work Ethic
- Cultural Awareness
- First Aid
- Adult AED and CPR
- Teamwork and cooperation
- Reliability and punctuality
Reference
- David Jacobs
david.jacob@networkaviation.com.au
0491337783
Timeline
Flight Attendant
Qantas Network Aviation
08.2023 - Current
Sales Associate
Invictus Group
12.2021 - 03.2023
Retail Sales Advisor
Farmers
01.2020 - 02.2021
Certificate in Tourism Level 4
New Zealand School of Tourism
Certificate in Aviation(Flight Attending) Level 4
New Zealand School of Tourism
High School Diploma -
Botany Downs Secondary College
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