Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Nabaa Allawi

Canberra,ACT

Summary

Dynamic and highly accomplished professional with over 5 years of experience in diverse roles spanning retail, administration, and customer service. Expertise in optimizing operational processes, managing teams, and enhancing customer satisfaction. Proficient in leveraging technology to streamline operations, maintain effective communication, and resolve complex challenges. Strong leadership capabilities, with a proven track record of driving efficiency, fostering positive team dynamics, and delivering exceptional service. Looking to bring my adaptable skill set, problem-solving mindset, and dedication to a growth-oriented organization.

Overview

6
6
years of professional experience

Work History

Dental Assistant

capital dentistry
Woden, ACT
02.2024 - Current

• Delivered high-level chairside support during dental procedures, ensuring optimal patient care and precise execution of treatments.

• Managed patient records, appointments, and follow-ups with attention to detail, improving operational efficiency and patient satisfaction.

• Educated patients on post-treatment care, resulting in improved adherence to oral health protocols.

• Contributed to clinic operations by managing inventory, ensuring the availability of dental supplies, and reducing waste.

Retail Assistant Manager

TKMAX
Fyshwick, ACT
10.2020 - 07.2022

• Led a team of employees, driving operational efficiency and maintaining a high level of customer service excellence.

• Managed inventory systems, scheduled shifts, and ensured smooth operations, leading to an improvement in sales and customer satisfaction.

• Spearheaded training initiatives, reducing staff turnover and enhancing team performance.

• Delivered timely resolutions to customer complaints, decreasing escalation rates and fostering positive customer relations.

Receptionist & Administration Assistant

National Health Co-op
Canberra Avenu, ACT
03.2019 - 12.2020

Managed appointment scheduling and patient communications, improving overall patient experience and workflow efficiency.

• Provided comprehensive administrative support, including document preparation, data entry, and office inventory management.

• Coordinated meetings, business travel, and logistics for senior staff, ensuring optimal resource utilization and cost efficiency.

Education

Canberra Institute of Technology,
Canberra, ACT
02-2024

High School Diploma -

Advanced Diploma in Interior & Architecture Desig
Canberra, ACT
01-2021

Certificate in Business Administration

Canberra Institute of Tech
Canberra, ACT
01-2018

Skills

  • Dental Management Software & EHR Systems
  • Chairside Assistance & Procedure Preparation
  • Infection Control Protocols
  • Patient Care & Education
  • Inventory & Supply Management
  • Dental Assisting Tools & Equipment
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Interior Design Software (AutoCAD, SketchUp, etc)
  • Space Planning & Design
  • Material Selection & Color Coordination
  • Data Entry & Documentation

Languages

Arabic
Full Professional
Turkish
Professional

References

Available upon request.

Timeline

Dental Assistant

capital dentistry
02.2024 - Current

Retail Assistant Manager

TKMAX
10.2020 - 07.2022

Receptionist & Administration Assistant

National Health Co-op
03.2019 - 12.2020

Canberra Institute of Technology,

High School Diploma -

Advanced Diploma in Interior & Architecture Desig

Certificate in Business Administration

Canberra Institute of Tech
Nabaa Allawi