Nabil Faddoul
Seacombe Gardens
Summary
I'm a enthusiastic, energetic and punctual employee, seeking the opportunity to show hardworking skills and to improve working abilities as an employee to your company. Personal qualities include honesty, organisation and punctuality and am capable of completing set tasks to a high standard and quality whilst working with others and also as an individual. Having the ability on taking leadership roles allowing for a positive working environment. I welcome any opportunity to progress and commit to a company.
Overview
12
12
years of professional experience
Work History
Sales Assistant
Reece Plumbing
08.2023 - Current
- Counter lead, taking orders from customers in store, on the phone and online.
- Assisted customers in identifying products, enhancing overall shopping experience.
- Collaborated with team to implement promotional strategies, increasing customer engagement.
- Provided product knowledge training and support to new sales associates, fostering team development.
- Streamlined inventory management processes, reducing discrepancies and improving order accuracy.
- Led initiatives to enhance store layout for better customer flow
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately
- Increased sales by building customer relationships
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Trained new hires on company policies, procedures, sales tactics
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Coordinated with shipping department to ensure timely dispatch of orders, enhancing customer satisfaction.
- Implemented safety measures that reduced workplace incidents, promoting a safer work environment for all staff.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Maintained vehicle cleanliness and operational readiness through regular inspections.
- Communicated effectively with customers to address delivery inquiries and concerns.
- Utilized GPS technology to optimize driving routes and reduce delivery times.
- Trained new drivers on efficient delivery practices and safety protocols.
- Implemented process improvements that enhanced overall delivery efficiency and accuracy.
- Oversaw daily operations, ensuring compliance with company policies and regulations.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Tradesman
Squiers Plumbing and Gas
03.2023 - 07.2023
- Learning to work with a team, as a team
- Install fixtures and carrying out routine maintenance on appliances
- Carry out heavy lifting
- Maintain tools and equipment
- High capability of working on feet for long durations of time
- Ability to communicate effectively with clients
- Carry out OH&S
- Carry out leadership skills with a team of up to 15
- Teach and guide a range of tradesmen, apprentices and new trainees
- Understanding concepts of a project from start to finish
- Ability to communicate with builders, engineers and other trades to come with solutions that helps everyone
- Have vision over the team with an uplifting spirit
Full Time Plumber
Inspire Plumbing & Gas
11.2018 - 03.2023
- Learning to work with a team, as a team
- Install fixtures and carrying out routine maintenance on appliances
- Carry out heavy lifting
- Maintain tools and equipment
- High capability of working on feet for long durations of time
- Ability to communicate effectively with clients
- Carry out OH&S
- Carry out leadership skills with a team of up to 15
- Teach and guide a range of tradesmen, apprentices and new trainees
- Understanding concepts of a project from start to finish
- Ability to communicate with builders, engineers and other trades to come with solutions that helps everyone
- Have vision over the team with an uplifting spirit
- Completed apprenticeship NOV 2022
Chicken Zone Hackham
03.2016 - 11.2018
- Communicate with a range of customers and co - workers with different scales of communication levels
- Handling complaints and or mistakes
- Serve in store and telephone customers
- Deliver food
- Stocktake
- Lead a small team on busy nights
- Work under pressure and high demands
- Multi task
Warradale Pizza House
07.2015 - 11.2018
- Communicate with a range of customers and co - workers with different scales of communication levels
- Handling complaints and or mistakes
- Serve in store and telephone customers
- Deliver food
- Stocktake
- Lead a small team on busy nights
- Work under pressure and high demands
- Multi task
Pizza Pan
10.2013 - 06.2015
- Communicate with a range of customers and co - workers with different scales of communication levels
- Handling complaints and or mistakes
- Serve in store and telephone customers
- Deliver food
- Stocktake
- Lead a small team on busy nights
- Work under pressure and high demands
- Multi task
Education
High School Diploma - undefined
SACRED HEART COLLEGE
CERT III - Plumbing & Water Operations
TONSLEY TAFE SA
01.2022
Skills
- High degree of organisational skills
- High degree of presentation, literacy and accuracy with self-checking skills
- Dedicated team player
- Clear communicator
- High level of Patience with people
- Interpersonal Skills: Humble, Patient, Understanding, Flexible
- Quick to think & learn
- Organisation Skills: Establishing and following priorities
- Time management with the ability to meet deadlines
Languages
Arabic
Professional Working
AVAILABILITY
Sunday - Saturday
Timeline
Sales Assistant
Reece Plumbing
08.2023 - Current
Tradesman
Squiers Plumbing and Gas
03.2023 - 07.2023
Full Time Plumber
Inspire Plumbing & Gas
11.2018 - 03.2023
Chicken Zone Hackham
03.2016 - 11.2018
Warradale Pizza House
07.2015 - 11.2018
Pizza Pan
10.2013 - 06.2015
High School Diploma - undefined
SACRED HEART COLLEGE
CERT III - Plumbing & Water Operations
TONSLEY TAFE SA