Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Owner and Director
Swift Motors Pty Ltd
01.2010 - Current
Roles include management, money handling, accounting, sales consultant, sourcing a wide variety of new and used vehicles for my clients and motor vehicle mechanical repairs.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Sales Consultant
Sari Enterprises
01.2003 - 01.2010
Roles include management of car yard, sales consultant, and motor vehicle mechanical repairs in house workshop.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Education
Granville Tafe
Skills
Small business operations - Owned and managed own business
Customer Relations - excellent customer service skills
Verbal and written communication
Extensive knowledge of various brands, old and new cars
Dealt with many organizations for business such as Westend Mazda, Suttons Holdon, Terry Shields Toyota, Marshall Mercedes, Thomson Ford
Many years of experience in buying and selling all cars
Many years of experience dealing and working with clients of various backgrounds and nationalities
Good numeracy and cash handling skills
Communication skills - I can communicate fluently in English and I am bilingual
Computer skills - I am computer literate and can use computers to perform various tasks Experienced in MYOB, Microsoft Office and Autogate
Motor mechanic by trade (motor mechanic certified)
Marketing
Negotiation
Personal Information
Place of Birth: Sydney
Place of Birth: Australia
Date of Birth: 07/01/1984
Personal Characteristics
Self motivated
Excellent organization skills
Ability to work as part of a team
Trust worthy and responsible
Capable of working under pressure
Friendly
Punctual
Strive to deliver my best always
Always looking for a challenge and enjoy customer satisfaction.
References
Ben Basset, 0416 333 793, basmarcoffee@gmail.com Owner/ Director Basmar Coffee Solutions
Mouna Ghannoum, 0410 106 612, Office Manager at Frutex Australia
Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)