Summary
Overview
Work History
Education
Skills
Licenses Certificates
Volunteer Experience
References
Timeline
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NABILA ALIYE

Werribee,Australia

Summary

Highly self-motivated, confident and professional individual. A good team player who possesses excellent problem solving skills and an attention to detail. Excellent listening, communication and interpersonal skills, both written and verbal. Equipped with quality customer service experience. Able to demonstrate experience through leadership and interpersonal skills.

Learn very quickly, adapt and handle situations effectively. Hardworking perioperative clinical pharmacy technician, experienced in field and ready for challenging assignments.

Overview

11
11
years of professional experience

Work History

Perioperative Clinical Pharmacy Technician

Peter MacCallum Cancer Centre
Melbourne, Victoria
06.2022 - Current
  • An advanced pharmacy practise involves assisting and improving perioperative clinical pharmacy services in clinical support and medication management of cancer patients.
  • Prepared medications for dispensing in outpatients, inpatient, imprest hospital pharmacy systems by counting, pouring, labeling, and verifying medications.
  • Prepared prescription transfers to other pharmacies.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Provided education materials about medications to patients upon request.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Provided medication counseling to patients on the proper use and potential side effects of their medications.
  • Coordinated activities with other healthcare personnel involved in patient care management plans.
  • Performing best possible medication histories including escalation of any discrepancies/issues to the perioperative pharmacist; aim to review those planned for admission 1 week in advance
  • Document the medication history and allergy information in the electronic medical record accurately
  • Recording of workload statistics and data analysis to facilitate review and improvements to role
  • Assist in support of patient information o Medication counselings for common surgical postoperative medications.

Independant Contractor

VITS- Victorian Interpreting Services
11.2014 - Current

Language Loop - Victorian Government Enterprise

  • Provide interpretation services to clients in various public and private organizations working in areas such as legal proceedings, medical appointments and education and crisis management.
  • Accurately convey messages between parties who don't share a common language, using simultaneous or consecutive interpreting techniques.
  • Translated client documents between languages.
  • Facilitated communication for people with limited language proficiency.
  • Mediated conversations for one-on-one and group discussions.
  • Monitored client feedback regarding translated materials to identify areas for improvement.

Compounding Assistance/Technician

Baxter Healthcare
12.2021 - 03.2022
  • Picking, Prepping, Labeling chemotherapy and antibiotic drugs to manufacture compounded products/medicines.
  • Managed quality control and maintained high level of customer satisfaction.
  • Developed and maintained compounding records, including formulas, ingredients, and finished products.
  • Maintained accurate inventory of chemicals, supplies, and equipment used in compounding process.
  • Conducted daily checks of cleanliness and sterility of the compounding area.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Ensured compliance with federal and state regulations regarding compounding practices.
  • Monitored expiration dates on all compounded products.

Rapid Antigen Operator

DHS- Direct Health Solutions
08.2021 - 12.2021
  • Oversaw client flow through COVID-19 collection station.
  • Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
  • Provided education about COVID-19 prevention, transmission, and safety measures.
  • Adhered to all local, state, and federal requirements regarding patient privacy and confidentiality.
  • Conducted contact tracing investigations when necessary to identify potential exposures to COVID-19.
  • Collaborated with medical staff members on strategies for managing cases of suspected or confirmed coronavirus infections.
  • Participated in training sessions focused on proper techniques for performing PCR tests safely and efficiently.
  • Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.

Pharmacy Assistant / Stock Controller

Pharmasave Laverton
10.2017 - 08.2021
  • Assisted pharmacist in daily operations tasks and administrative tasks.
  • deliver medicines to aged care facilities .
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Kept up to date on changes in insurance coverage policies related to prescriptions.
  • Updated and submitted documentation for insurance, store and liability purposes.
  • Maintained inventory records by ordering and restocking shelves with pharmaceuticals
  • Meeting and liaising with pharmaceutical companies and representatives in purchasing pharmaceutical products.
  • Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
  • Performed administrative duties such as filing documents, faxing forms, answering phones.
  • Trained new pharmacy staff in procedures and customer service standards.

Pharmacy Assistant / Stock Controller

My Chemist- Elizabeth Street
03.2015 - 11.2016
  • Completed Certificate S2 and S3 training
  • Completed Certificate III in Community Pharmacy
  • Provided guidance on the selection of over-the-counter medications and supplements.
  • Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Conducted regular checks of drug storage areas to ensure proper temperature control was maintained.

Customer Assistant

Coles CBD Elizabeth Street
07.2013 - 03.2015
  • Customer Assistant providing fast, efficient, friendly and knowledgeable service
  • Resolved customer complaints in a timely manner.
  • Answered customer inquiries regarding products, prices and availability.
  • Handled inventory management duties such as stocking shelves, setting up displays and conducting regular inventories.

Face-to-face Front Liner

Australia for UNHCR
11.2012 - 04.2013
  • Sales or customer service experience raising funds for refugees around the world who are protected and assisted by UNHCR's Emergency Response Teams.
  • Prepared donation forms and acknowledgements letters for donors.
  • Maintained accurate records of donations received through various channels.
  • Responded promptly to inquiries from existing or prospective donors regarding donation programs or activities.
  • Developed and implemented successful fundraising strategies to maximize donor engagement.

Careers/work experience in assisting roles

Truman Pharmacy (Lygon Street)
01.2007
  • Prepared labels for prescriptions and dispensed medications to patients.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Education

Certificate IV Hospital Health Service Pharmacy Support - Pharmacy/Allied Health

Boxhill Institute
Box Hill, VIC
07-2023

Bachelor of Science - Pharmaceutical Sciences

RMIT University
Bundoora, VIC
12-2016

High School Diploma -

Preston Girls Secondary College
Preston, VIC
12-2009

Pharmacy (Pre-Pharmacy)

The Guild Pharmacy of Australia
Burwood, VIC

Certificate II Information Technology, Certificate II Business Management, Certificate IV Customer Contact Services -

The Malka Group (TMG)

Pharmaceutical Society of Australia Training
Parkville

Skills

  • Communication skills
  • Workload Management
  • Effective Communication
  • Client Needs Assessments
  • Adaptability
  • Resources Allocation
  • Interpersonal skills
  • Customer service experience
  • Leadership skills
  • Deadline Adherence
  • Regulatory Compliance
  • Workflow Optimization
  • Resolving customer issues
  • Patient education and counseling
  • Drug Inventory Management
  • Supporting pharmacy operations
  • Performance monitoring
  • Data Entry
  • Skilled in computer systems
  • Decision-Making
  • Continuous Improvement
  • Grant Writing
  • Attention to Detail
  • Time Management
  • Documentation proficiency

Licenses Certificates

  • First Aid Training
  • Anaphylaxis Asthma Training
  • Victoria Australia Driver's License
  • Working with Children Check
  • Valid Police Check

Volunteer Experience

  • The Oromo Light School, [Weekend mentoring program] Teacher/ Interpreter/ Translator, July 2011 to Present
  • Administrative work: taking enrolment, meetings, class structuring, meetings , teaching and mentoring and organisings and applying for grants.
  • YOWMA (Young Oromo Women Muslim Association) Treasurer, 2012 to 2014 -non-for profit organisation where I am involved in interpreting Oromo at meetings and events
  • RMIT AMBASSADOR, 2012, Responsibilities included organizing key social university events, directing tours and assisting new students
  • Arkan Toledo, March 2012, 2013 - A specially accredited government scheme teaching SRI to government schools in Victoria. Prepare lesson plans, providing course feedback and amending structural setbacks

References

References available upon request.

Timeline

Perioperative Clinical Pharmacy Technician

Peter MacCallum Cancer Centre
06.2022 - Current

Compounding Assistance/Technician

Baxter Healthcare
12.2021 - 03.2022

Rapid Antigen Operator

DHS- Direct Health Solutions
08.2021 - 12.2021

Pharmacy Assistant / Stock Controller

Pharmasave Laverton
10.2017 - 08.2021

Pharmacy Assistant / Stock Controller

My Chemist- Elizabeth Street
03.2015 - 11.2016

Independant Contractor

VITS- Victorian Interpreting Services
11.2014 - Current

Customer Assistant

Coles CBD Elizabeth Street
07.2013 - 03.2015

Face-to-face Front Liner

Australia for UNHCR
11.2012 - 04.2013

Careers/work experience in assisting roles

Truman Pharmacy (Lygon Street)
01.2007

Certificate IV Hospital Health Service Pharmacy Support - Pharmacy/Allied Health

Boxhill Institute

Bachelor of Science - Pharmaceutical Sciences

RMIT University

High School Diploma -

Preston Girls Secondary College

Pharmacy (Pre-Pharmacy)

The Guild Pharmacy of Australia

Certificate II Information Technology, Certificate II Business Management, Certificate IV Customer Contact Services -

The Malka Group (TMG)

Pharmaceutical Society of Australia Training
NABILA ALIYE