Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nabi Suhail Nagarkatta

Administration Assistance
Auburn,NSW
Nabi Suhail  Nagarkatta

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
years of professional experience
5
years of post-secondary education
2
Languages

Work History

Surry Hills Food Pty Ltd
Surry Hills, NSW

Customer Service Representative
03.2020 - Current

Jupiter Stone Pty Ltd
Silverwater, NSW

Administration Assistant
03.2018 - 12.2019

Job overview

  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Recorded expenses and maintained accounting records.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Prepared weekly employee work schedules to meet operational needs.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.

Education

Gamma College
Sydney, NSW

Kitchen Management from Certificate 3 And 4
05.2022 - 06.2023

Charles Start University
Sydney, NSW

Master Of Accountancy from Master in Professional Accounting
07.2017 - 10.2019

Macallan College
Sydney, NSW

Automotive from Certificate 3 And 4
02.2020 - 03.2022

Skills

Multi-line phone talent

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Timeline

Gamma College

Kitchen Management from Certificate 3 And 4
05.2022 - 06.2023

Customer Service Representative

Surry Hills Food Pty Ltd
03.2020 - Current

Macallan College

Automotive from Certificate 3 And 4
02.2020 - 03.2022

Administration Assistant

Jupiter Stone Pty Ltd
03.2018 - 12.2019

Charles Start University

Master Of Accountancy from Master in Professional Accounting
07.2017 - 10.2019
Nabi Suhail NagarkattaAdministration Assistance