Nada Mansour
Greenvale,VIC
Summary
Skilled Pharmacy Assistant brings 2.5 years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
02.2021 - 08.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Process Worker
PM Salad Fresh
11.2020 - 12.2021
- Prepared, boxed, and staged outgoing shipments.
- Weighed and measured items to prevent waste and meet quality standards.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Maintained compliance with health, safety, and environment practices.
Customer Service Representative
Coffee On Cardigan RMIT University
02.2017 - 11.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma - Diploma of Dental Technology
Holmesglen Institute
Southbank, VIC06.2025
Bachelor of Science - Science Education
La Trobe University
Melbourne, VIC11.2024
Skills
- Verifying Orders
- Interpreting Orders
- Receiving Incoming Supplies
- Processing Payments
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Pharmacy Assistant
Chemist Warehouse
02.2021 - 08.2023
Process Worker
PM Salad Fresh
11.2020 - 12.2021
Customer Service Representative
Coffee On Cardigan RMIT University
02.2017 - 11.2020
Diploma - Diploma of Dental Technology
Holmesglen Institute
Bachelor of Science - Science Education
La Trobe University
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