Nada Mohamoud
Ivanhoe,VIC
Summary
I’m a Shift Supervisor at KFC, with real hands-on experience leading teams, training new staff, and keeping things running smoothly during busy shifts. I take pride in giving great customer service, staying organized, and helping to create a positive work environment. I’m quick on my feet, and I am always looking for ways to make the team stronger and the service better.
Overview
6
6
years of professional experience
Work History
shift supervisor
KFC
Heidelberg, VIC
03.2025 - Current
- Supervised daily operations to ensure smooth workflow and adherence to protocols.
- Trained new staff on safety procedures and company standards for efficient performance.
- Coordinated team schedules to optimize coverage during peak service hours.
FOH CSTM (customer service team member)
KFC
Heidelberg
05.2021 - 03.2025
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Waitressing & FOH server
Railway Cafe
Fairfield , VIC
01.2023 - 10.2023
- Provided exceptional customer service in a fast-paced café environment.
- Handled cash transactions and managed point-of-sale system efficiently.
- Responded promptly to customer inquiries and resolved any issues effectively.
waitressing & FOH server
Italian Resturant
Camberwell, Vic
01.2020 - 08.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Processed payments at the end of each meal, including cash and EFTPOS transactions.
- Managed table assignments and ensured timely service for guests.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Bachelor of Arts - Information Technology
Rmit
Melbourne, VIC11-2027
High School Diploma -
Kew High School
Kew, VIC11-2022
Skills
- Customer support skills
- Quick adaptability
- Information technology skills
- Leadership in teams
- Effective time management
- Training and development
Accomplishments
- Australian Air Force Cadets, 01/01/17, 12/31/19
- Ivanhoe Knights Basketball Club, 01/01/18, 12/31/20
- Junior Instructor, Tigers Taekwondo Club, 01/01/16, 12/31/19
References
References available upon request.
Timeline
shift supervisor
KFC
03.2025 - Current
Waitressing & FOH server
Railway Cafe
01.2023 - 10.2023
FOH CSTM (customer service team member)
KFC
05.2021 - 03.2025
waitressing & FOH server
Italian Resturant
01.2020 - 08.2020
Bachelor of Arts - Information Technology
Rmit
High School Diploma -
Kew High School