Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nada Mohamoud

Ivanhoe,VIC

Summary

I’m a Shift Supervisor at KFC, with real hands-on experience leading teams, training new staff, and keeping things running smoothly during busy shifts. I take pride in giving great customer service, staying organized, and helping to create a positive work environment. I’m quick on my feet, and I am always looking for ways to make the team stronger and the service better.

Overview

6
6
years of professional experience

Work History

shift supervisor

KFC
Heidelberg, VIC
03.2025 - Current
  • Supervised daily operations to ensure smooth workflow and adherence to protocols.
  • Trained new staff on safety procedures and company standards for efficient performance.
  • Coordinated team schedules to optimize coverage during peak service hours.

FOH CSTM (customer service team member)

KFC
Heidelberg
05.2021 - 03.2025
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Waitressing & FOH server

Railway Cafe
Fairfield , VIC
01.2023 - 10.2023
  • Provided exceptional customer service in a fast-paced café environment.
  • Handled cash transactions and managed point-of-sale system efficiently.
  • Responded promptly to customer inquiries and resolved any issues effectively.

waitressing & FOH server

Italian Resturant
Camberwell, Vic
01.2020 - 08.2020
  • Provided exceptional customer service in a fast-paced dining environment.
  • Processed payments at the end of each meal, including cash and EFTPOS transactions.
  • Managed table assignments and ensured timely service for guests.
  • Maintained cleanliness and organization of dining area throughout shifts.

Education

Bachelor of Arts - Information Technology

Rmit
Melbourne, VIC
11-2027

High School Diploma -

Kew High School
Kew, VIC
11-2022

Skills

  • Customer support skills
  • Quick adaptability
  • Information technology skills
  • Leadership in teams
  • Effective time management
  • Training and development

Accomplishments

  • Australian Air Force Cadets, 01/01/17, 12/31/19
  • Ivanhoe Knights Basketball Club, 01/01/18, 12/31/20
  • Junior Instructor, Tigers Taekwondo Club, 01/01/16, 12/31/19

References

References available upon request.

Timeline

shift supervisor

KFC
03.2025 - Current

Waitressing & FOH server

Railway Cafe
01.2023 - 10.2023

FOH CSTM (customer service team member)

KFC
05.2021 - 03.2025

waitressing & FOH server

Italian Resturant
01.2020 - 08.2020

Bachelor of Arts - Information Technology

Rmit

High School Diploma -

Kew High School

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Nada Mohamoud