Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadene Bell

Moranbah,QLD

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at The Bah Bait and Tackle. Expert in inventory management and customer service, I excel in creating positive shopping experiences and efficient store environments. My adaptability and keen product knowledge have significantly contributed to improved store functionality and customer engagement.

Overview

17
17
years of professional experience

Work History

Shop Assistant

The Bah Bait and Tackle
09.2024 - Current
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Developed strong product knowledge to educate customers on features and benefits.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
  • Provided exceptional customer service for increased customer satisfaction and repeat business.
  • Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.

Cleaner

Artesian Spa Motel
03.2016 - 01.2017
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.

Shop Assistant

Topline Hardware
06.2012 - 12.2012
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Performed cash, card, and check transactions to complete customer purchases.

Agricultural Assistant

Stahman Farms
11.2009 - 11.2010
  • Improved crop yield by implementing effective planting and harvesting techniques.
  • Safely operated heavy machinery, contributing to efficient farming processes.
  • Managed greenhouse operations, maintaining ideal growing conditions for plants throughout all stages of growth.
  • Actively participated in ongoing professional development programs to stay up-to-date on industry trends and technological advancements.
  • Conducted thorough field inspections to identify early signs of disease or pests, enabling prompt treatment.
  • Maintained farm equipment, ensuring proper function and longevity.
  • Provided exceptional customer service during farmer''s market events, promoting repeat business from satisfied buyers.
  • Handled and moved various plants and produce using tractors and wheelbarrows.

Horticulturist

Stahman Farms
01.2008 - 11.2009
  • Inspected gardens to identify insect or disease problems and weed control needs.
  • Trained new employees in horticulture best practices, fostering a knowledgeable workforce committed to quality workmanship.
  • Implemented integrated pest management practices to minimize chemical usage while maintaining healthy plants.
  • Demonstrated continual positive effort to maintain working relationships with staff, volunteers and management.
  • Maintained horticultural calendar to track bloom periods and seasonal cultural needs.
  • Streamlined nursery operations by introducing efficient processes for watering, pruning, and transplanting plants as needed.

Education

Warialda High School
Warialda, NSW

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management
  • Relationship building
  • Inventory control
  • Store maintenance
  • Stock replenishment
  • Shipment inspection
  • Upselling strategies
  • Supply maintenance
  • Records management
  • Adaptability and flexibility
  • Customer engagement
  • Product labeling
  • Merchandising displays
  • Shop organization
  • Friendly and helpful
  • Honest and dependable
  • Reliable and responsible
  • Customer assistance
  • Attention to detail
  • Flexible hours
  • Store organization
  • Creative thinking
  • Positive customer engagement
  • Cash register operation
  • Payment processing
  • Item ticketing and pricing

Timeline

Shop Assistant

The Bah Bait and Tackle
09.2024 - Current

Cleaner

Artesian Spa Motel
03.2016 - 01.2017

Shop Assistant

Topline Hardware
06.2012 - 12.2012

Agricultural Assistant

Stahman Farms
11.2009 - 11.2010

Horticulturist

Stahman Farms
01.2008 - 11.2009

Warialda High School

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Nadene Bell