Driven by a results-focused approach, I significantly enhanced customer satisfaction scores at Hungry Jacks by overhauling service protocols and fostering a culture of continuous improvement. My expertise in strategic planning and team leadership, coupled with a knack for complex problem-solving, has consistently driven operational excellence and team performance. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Skilled Packager with 7 months of experience accomplishing production goals in fast-paced environments. Successful at moving small and large merchandise by lifting and using equipment. Dependable, dedicated and focused on constantly improving skills and performance.
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Strategic Planning
Operations Management
Customer Relationship Management (CRM)
Performance Management
Negotiation
Teamwork and Collaboration
Customer Service
Decision-Making
Got white card 23/08/24. I gathered this as it is vital for my career in carpentry. It is a crucial step for those pursuing a career in construction or related industries in Australia. This card, officially known as the “White Card,” certifies that a worker has completed the necessary safety training and is aware of the health and safety procedures required on a construction site. The training covers essential topics such as risk management, emergency procedures, and the proper use of personal protective equipment. The process typically involves completing a short course offered by a registered training organization, which includes both theoretical and practical components. Once acquired, the White Card serves not only as a legal requirement but also as a testament to the worker’s commitment to maintaining a safe and efficient work environment.