NADER ZAKI
Gold Coast,QLD
Summary
Dynamic Retail Sales Manager with a proven track record in customer service, visual merchandising, and inventory management. Committed to enhancing store presentation and driving sales through effective team leadership and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
7-Eleven Stores
Gold Coast, QLD
02.2023 - Current
- Assisted customers in product selection and provided personalized service.
- Maintained visual merchandising standards to enhance store presentation.
- Processed sales transactions accurately using point-of-sale systems.
- Handled inventory management, including stock organization and restocking shelves.
- Responded to customer inquiries and resolved issues promptly and professionally.
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Participated in training sessions to learn about products and sales techniques.
- Created weekly and monthly reports on store performance and sales objectives.
- Increased store sales by cross-selling complementary items.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
Accountant
SPA - Safety & Protection Association
Cairo, Egypt
03.2019 - 12.2022
- Managed accounts payable and receivable processes efficiently and accurately.
- Collaborated with teams to ensure regulatory compliance in financial reporting.
- Conducted monthly reconciliations of bank accounts and general ledger entries.
- Monitored budget compliance and assisted in financial forecasting activities.
- Developed and maintained accounting procedures to enhance operational efficiency.
- Assisted in audit preparations by organizing financial documents and records meticulously.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
Education
Painting And Decorating - Painting
Academique Institsute
Southport, QLD09-2024
English -
Browns English School
Southport, QLD02-2023
Foreign Commerce And Marketing - Marketing Management
Ain Shams Academy
Cairo, Egypt10-2018
Skills
- Visual merchandising
- Point-of-sale systems
- Inventory management
- Customer relations
- Sales reporting
- Team leadership
- Customer service
- Attention to detail
- Cross-selling techniques
- Product training
Languages
Arabic
Native/ Bilingual
English
Professional
Certification
Australian Driver's License
Timeline
Retail Sales Manager
7-Eleven Stores
02.2023 - Current
Accountant
SPA - Safety & Protection Association
03.2019 - 12.2022
Painting And Decorating - Painting
Academique Institsute
English -
Browns English School
Foreign Commerce And Marketing - Marketing Management
Ain Shams Academy