Director Engagement and Communications Australian Pesticides and Veterinary Medicines Authority
Canberra, ACT
02.2023 - Current
Recruited, trained, supervised, evaluated and mentored staff members.
Managed budgeting and financial planning processes for the organization.
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Negotiated agreements with external partners such as contractors or consultants.
Identified opportunities for process optimization through data analysis.
Assessed employee performance against established benchmarks or targets.
Led cross-functional teams in the development of innovative solutions to complex problems.
Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Analyzed customer feedback data to identify trends in product performance or customer service issues.
Collaborated with senior leadership to set long-term objectives for the company.
Monitored market conditions and competitor activities to inform business decisions.
Developed and implemented strategic plans to ensure organizational goals were met.
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