Summary
Overview
Work History
Skills
Timeline
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NADIA BEN MALEK

Sydney,NSW

Summary

Dynamic Barista with exceptional interpersonal communication skills and a strong sense of responsibility, bringing over four years of experience in crafting high-quality beverages. Adept at delivering outstanding customer service in fast-paced environments and meeting diverse customer demands. Trained bartender with expertise in preparing classic and creative cocktails, complementing extensive barista experience.

Passionate about building connections with individuals from diverse cultures, fostering team collaboration, and enhancing customer engagement. Committed to contributing positively to a dynamic team and continually developing professional skills to deliver memorable customer experiences.

Overview

5
5
years of professional experience

Work History

Bar tender

Noodies on the beach
Magnetic island
08.2024 - Current
  • Provided outstanding customer service to ensure positive experiences.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Prepared attractive garnishes for dishes and beverages.

Barista

Coffee Kart
Magnetic island
09.2024 - 12.2024
  • Created signs and displays to advertise store products or events.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared and served hot or cold beverages.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trusted with the responsibility to open and close the shop.

Housekeeper

Bounce
Cairns, Australia
06.2024 - 08.2024
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Observed proper use of chemicals when cleaning various surfaces.

Barista Supervisor

Coffee@124
Dundee, Scotland
09.2022 - 01.2024
  • Responsibility for opening and closing the shop
  • Educated team on various coffee and tea options.
  • Creative latte art
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Managed cash flow and reconciled tills at the end of each shift.
  • Implemented new ideas to improve customer experience while maintaining operational efficiency.

Voluntary Work

Lukas Lodge
Hvar, Croatia
06.2022 - 08.2022
  • Effectively met tight deadlines in a fast-paced environment.
  • Acquired new skills and integrated them into daily tasks to enhance productivity.
  • Demonstrated strong leadership skills.
  • Enhanced inter-team communication.

Voluntary work

Spain
05.2021 - 06.2021
  • Increased social skills
  • Creating a safe and family feel environment for everyone
  • Responsibility
  • Teamwork and commitment

Barista

Coffee HQ
Dundee, Scotland
08.2019 - 11.2020
  • Served customers quickly and efficiently whilst creating strategies to prevent delays
  • Picked up tasks quickly
  • Quickly adapting to new skills.
  • Cultivated strong customer relationships by remembering personal preferences.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.

Skills

  • Positive and professional
  • New hire training
  • Team leadership
  • Exceptional customer service
  • Speed and efficiency
  • Classic cocktails
  • Bar setup and breakdown
  • Cash handling accuracy
  • Customer service
  • Employee Training

Timeline

Barista

Coffee Kart
09.2024 - 12.2024

Bar tender

Noodies on the beach
08.2024 - Current

Housekeeper

Bounce
06.2024 - 08.2024

Barista Supervisor

Coffee@124
09.2022 - 01.2024

Voluntary Work

Lukas Lodge
06.2022 - 08.2022

Voluntary work

05.2021 - 06.2021

Barista

Coffee HQ
08.2019 - 11.2020
NADIA BEN MALEK