Summary
Overview
Work History
Education
Skills
Referees
Timeline
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Nadia Collins

Caroline Springs,VIC

Summary

Productive Job Title with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency.

Overview

32
32
years of professional experience

Work History

Pharmacy Assistant

Care Plus Pharmacy
07.2015 - Current
  • Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
  • Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
  • Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.

Pharmacy Assistant

Guardian
01.1999 - 07.2015
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.

Picker Packer

Voyager Solo
06.1992 - 12.1998
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Streamlined warehouse operations through efficient organization of products and inventory management.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.

Education

Victoria University Secondary College - Deer Park Campus
Deer Park, VIC
02.1992

Skills

  • Medication Distribution
  • Customer Service
  • Patient Education and Counseling
  • Pharmaceutical Supply Ordering

Referees

Graeme wurm 0418 320 632(work )

Kylie symons 0414088 313 ( work )

Timeline

Pharmacy Assistant

Care Plus Pharmacy
07.2015 - Current

Pharmacy Assistant

Guardian
01.1999 - 07.2015

Picker Packer

Voyager Solo
06.1992 - 12.1998

Victoria University Secondary College - Deer Park Campus

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Nadia Collins